Patient Plus Urgent Care St. George's Online Review Report Card

“AJ the PA” needs to really learn to listen to the patient or LEAVE the medical field! If I’m explaining something that clearly you and I can both see, do not cut me off and at one point I had to tell her sternly to lower her tone with me.I have never had to leave a doctor’s office and my last words to the attendant is “do not worry about it, you’re not trying to help me.”and then prescribes a steroid I should not be using. 🙄All and all, the pleasant part of the experience was the young lady that answered the phone prior to me calling and the ladies at the receptionist desk. Thank you to them.

The staff took extra care in helping my family even when they knew my son tested + .From the young lady taking out tests to the head staff thank you ang God Bless all of you’ll and we’re praying for your whole staff.Thanks

From check-in to discharge my experience was awesome! Appreciated the safety measure taken to be able to scan a QR code to sign in instead of waiting in a crowded waiting room. Once I was prompted via text to come in to be seen I was taken right back...vitals taken, then assessment done right away. Was literally in and out in 30 minutes tops!!! The staff was both pleasant and professional. The entire office, including the wait area and treatment rooms were very clean and fresh! An extended THANKS to FNP-C, Blair Lousteau for her compassionate, thorough, and knowledgeable patient care to me; she's definitely an asset there! Would definitely recommend St. George's Urgent Care to everyone.

Very clean. I got a covid test and results in about 20 minutes. Very efficient.

I found the service to be quick, efficient and professional. The staff was very nice and cared for their patients.

Fast & friendly service! Everyone was nice and professional.

Everyone was so helpful and so nice.all my questions were answered and even went out of the way for information for me

Professional...

I’ve come here several times. They make me feel confident in the confidentiality of my visit and comfortable because of the staff friendliness and great customer service. Even though under a higher volume of patients today got me in and out as quickly as possible! Building is always clean no matter what location I visit ! I recommend this place to anyone.

Dyeisha & Kari were great!

Easy, fast, and friendly staff. Got the app, checked in online and was able to put in my insurance and profile info through the app, so NO paperwork when I got there, just a less than 10 min wait and was outta there in about 20min. I almost don't want to spread the word and just keep it a secret. Lol.

Great service. I was seen very quickly and they actually cared and helped me. This place is great and I will be using this urgent care for all my after hours and weekend needs from now on.

Amazing staff! Excellent customer service!

Quick, efficient, caring friendly

The staff was extremely friendly!

There needs to be a better sign in process for walk ins. I waited almost two hours to take a Covid test, just to be told my insurance isn’t accepted and the Covid test is $200. That’s absurd!

I have really liked this location. I even had a doctor call me just to check on me because they recommended I go see a specialist. I highly recommend.

This place is amazing and the care I got today was impeccable. Ashley and the staff were great. I felt really good about coming here. They listened me and took really good care of me. I do recommend them to others. The facility was clean, well lit and in a great area so easy to find. I would recommend them to anyone. The service is prompt and there are no questions that’s off limits plus the doctors do not rush you!!!!!Update 12/11/2021What can I say Ashley and staff never disappoints. I had to go in this morning for back and they for me in quickly with minimal waiting. The service was courteous, not rushed and they listens.12/12/2021Had to bring my daughter over to be tested for the flu and Lisa was great with her. She listened to her about how she felt and made her feel very important about how she was feeling. The whole visit was great and the staff was prompt, polite and courteous. The facility is neatly decorated, clean and well lit. I love the fact that it’s in a great area..

Usually it takes less time, but, today (Dec 26), it was a very bad experience. I had to wait more than an hour in the lobby after checked in. The nurse was little bit mean, but, the NP was nice.

If you feel really bad please don’t come here ive been waiting for over three hours and I feel much worse. They don’t inform you how long the wait is and waiting room had hardly anyone I will never come back if I ever leave