Edward P. Langlow's Online Review Report Card

My family member has been a patient for years. I have never met a doctor with such horrible bedside manners, thin skin and aversion to answering questions. On more than one occasion, he has actually gotten upset at members of my family when general medical questions were asked.

Dr. Langlo was very very rude to my brother and my mother during a visit. Terrible bedside manner. No one should be treated like that when they are looking for a professional to help them with whatever situation they have.

This is the first review of a doctor I have written, and I am doing so because I was appalled by Dr. Langlow's treatment of me during a recent appointment. In response to my few questions, he was rudely brief and off-putting. I felt more like a child in the presence of a dismissive adult than a senior-citizen patient in a professional setting. In all my years of interacting with doctors this was the only time I have encountered such humiliating behavior. I was referred to this ophthalmologist or a second opinion regarding suspected glaucoma. After a short introduction, Dr. Langlow stepped out of the room, and while waiting, I studied a large picture-diagram of the eye on the wall. It identified many details but did not point to the location of the retina. So, when Dr. Langlow returned, I asked if the retina was at the back of the eye, to which he replied: "I'm not going to answer that question. You can easily google it. But, after testing, I will tell you everything you want to know about your eyes." I was stunned by this response. After testing, he told me I had a blind spot in my left eye and some scarring on its retina but would not answer any questions I had. He said, "you have an appointment to get to and I need to eat lunch." I replied that I thought he was unbelievable. In the end, I had to ask the tech at the front desk whether or not I had glaucoma. He may be an expert, but I've had better treatment at a car wash than I did from him, which is inexcusable in my opinion.

I've been seeing Dr. Langlow for about 3 years now. Great guy, very thorough and extremely professional. Goes above and beyond in patient care. Highly recommend.

Very rude and impatient. Not interested in listening to the feelings of the patient or discerning their needs.

Dr. Langlow has been excellent with treating my teenage son after a traumatic accident that left him with glaucoma that required surgery. He came with extraordinary recommendations from people in the industry that would know a lot more about his qualifications than I would. Him and his staff has gone out of their way numerous times to accommodate his school schedule. We've been seeing him for nearly 3 years now and wouldn't even consider a different glaucoma specialist.

I waited nearly 3 hours to see him. The office actually closed before he saw me. Lights were out and almost all staff left. Very odd.