Mack J. Groves's Online Review Report Card
4.9
Average Star Rating
67
Total Reviews
0
Recent Reviews
4
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Groves Foot and Ankle received 95.5% positive feedback, with patients praising the professional staff, excellent care, and Dr. Groves' attentiveness. However, 4.5% of the feedback was negative, primarily citing long wait times and issues with insurance billing. Overall, the practice is celebrated for its caring environment yet it needs better administrative communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Google
Yelp
Facebook
RateMDs
Vitals
List of Mack J. Groves's Reviews
High praise for Dr. Groves and his staff, including ‘Bear’, my own personal support dog! This is the second time I’ve had a procedure here, and the care and patience are exceptional. Highly recommend Groves Foot and Ankle in Covington!
Reviewed On HealthGrades
Dr. Groves is thorough and caring. Great chairside manor! His staff is so polite and caring and put everyone at ease! bonus their office mascot is a sweetie! PLUS they offer same day apts! Would def. recommend 10 out of 10
Reviewed On HealthGrades
Great experience.
Reviewed On WebMD
Went in twice for toenail fungus. Second time wanted him to remove little toe fungus. He was so negative about it that I left. He was adamant that I should keep the fungus toenail and that it would not spread to another toe.
Reviewed On HealthGrades
Dr Groves is extremely caring and spends time with his patient. He is extremely knowledgeable and competent. I received an injection in my foot and did not feel any discomfort which demonstrates his expertise and caring attitude toward providing utmost comfort for his patients. His staff is top notch from the ladies at the front desk to assistants….very friendly and attentive. Do not hesitate to see Dr Groves if you need a podiatrist!!!
Reviewed On HealthGrades
I was in extreme pain my right foot with tendinitis. His staff and Dr. Groves was very caring, professional, and very understanding.
Reviewed On HealthGrades
Dr. Groves took time with me to explain the issue and what was going to be done. This was my first time visiting his office. The staff was great and it was nice to find a staff and Doctor that put care back into the profession like it use to be! I highly recommend his office and him to anybody. Oh don't forget to tell Bear Hello!
Reviewed On HealthGrades
Excellent dr. Being humble reflects character and morals
Reviewed On HealthGrades
My husband has been seeing Dr. Groves for a few months now. Dr. Groves is such a kind and professional doctor. He’s very informative about my husbands care and I will always use him as our podiatrist and so will my family. His office staff are wonderful. They are so sweet and they know what they are doing. I appreciate them so much and Dr. Groves.
Reviewed On HealthGrades
Professional and courteous. On-time appointment. Staff is fantastic!
Reviewed On HealthGrades
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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