Susan F. Ovella's Online Review Report Card
4.8
Average Star Rating
73
Total Reviews
0
Recent Reviews
6
Review Sites Found
Accepts Medicare
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Medical School
-
Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Dr. Ovella received 93.2% positive feedback, with patients praising her thoroughness, compassion, and excellent communication skills. However, 6.8% of the feedback was negative, primarily citing appointment availability issues and occasional unprofessional behavior from staff. Overall, the practice is valued for its personalized care, yet it needs better appointment scheduling.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
WebMD
Yelp
Facebook
Vitals
List of Susan F. Ovella's Reviews
The staff are so nice and helpful. Kimberly the nurse is very professional. I love Dr. Ovella and recommend her to everyone. She is a good doctor and person
Reviewed On Google
She's a pleasant young lady for a doctor and she always gets me right in and gets me right out
Reviewed On Google
Extremely hardworking and friendly staff, that truly cares about the patients wellbeing!
Reviewed On Google
Nice staff. Dr. Ovella took time to ask questions & listen to me.
Reviewed On Google
Great experience. Dr Ovella has a wonderful “bedside manner”, and the visit was efficient.
Reviewed On Google
Smart and caring. Always has a smile on her face. She researches your problem, gives good options. My husband and I were recommended by a friend ans have recommended her to others. You can't go wrong.
Reviewed On HealthGrades
Needed a new PCP with availability in schedule to actually get an appointment when sick, not weeks out. Grateful to have found Dr. Ovella.
Reviewed On RateMDs
A true disappointment, indifferent to me the patient, does not know much about compromised immune systems nor does she make any effort to find out. Medical assistant is not professional, lots of gossip, petty small-minded doctor who is not professional either.
Reviewed On Google
I recently Located to Covington from Slidell and needed a New Primary Care Physician. Dr Ovella is Fantastic. So Attentive, Thorough, Caring, Knowledgeable. The Entire Staff is So Pleasant and Helpful. The Office itself is Immaculately Clean and well lit. Comfortable Seating. To me all of these things are Part and Parcel of the overall experience. Her Assistants and LPN’s Are Awesome. Saw LPN Kirsten this morning. Just Perfect Bedside Manner, Helpful, Reassuring, Knowledgeable. I like the Time they afford you for questions and comments. At No Point do you Feel Rushed. We have recommended that our Family switch to Dr Ovella and there is No Better Recommendation than that . The Hippocratic Oath is in Good Hands in this practice. If your looking for Quality Thoughtful, Caring Medical Care. Look No Further!
Reviewed On Google
Love her. She is very thorough with her patients and is willing to explain anything to you so that you understand. Very professional and compassionate. She has been my PCP for about 12 years.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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