The Urgent Care- Gretna's Online Review Report Card
4.6
Average Star Rating
1177
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Urgent Care Westbank received 91.7% positive feedback, with patients praising the facility's friendly, professional, and attentive staff. However, 8.3% of the feedback was negative, primarily citing long wait times and communication issues at the front desk. Overall, the facility is valued for its exceptional care, yet could benefit from better managing appointments and enhancing communication practices.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of The Urgent Care- Gretna's Reviews
I have scheduled appointments at least 8 times here one was for a cold I had to come in they could not do it virtual visit today is a toothache they cannot do a virtual visit they don't do virtual visits for anything so I don't understand why they offer them every time I've ever scheduled one they don't do it it's the worst service ever and then when you go there they're rude as can be they rush you they don't let people go with you it's just a horrible place and the place is dirty
Reviewed On Google
Fast service, friendly staff from the front desk, the MA, and the NP. Would recommend
Reviewed On Google
It was my first visit everyone was so professional and kind i would recommend everyone to come here
Reviewed On Google
Caring professionals. Went above and beyond.
Reviewed On Google
Don't come here if you're dying or need a quick diagnosis... I feel like I checked in yesterday and still waiting to be seen. Lawd hamercy!
Reviewed On Google
New Visit: Locked in my appt and was treated quickly. Music selection was awesome. The folks who work there have patience and are quick to have customers seen. Understand that some days are very busy and making an appointment is crucial for the best experience. 2020 : Very clean, proffesional establishment. I went for Covid testing and was impressed with the staff.
Reviewed On Google
Me gusta esta clínica, me atendieron rápido cuando mi hija tenía gripe. Siempre regreso para tomar mi vacuna de gripe. Además, el hecho de que acepten Medicaid hace que la atención médica sea más accesible.
Reviewed On Google
I had been having such a bad week and woke up with a fever decided to go in and make sure it wasn’t flu or Covid. Bethany was so kind and lifted my spirits up. Definitely turned my weekend around .! No Covid, or flu either! Thanks for all you guys do.
Reviewed On Google
Haven’t needed Urgent Care since 2018. Same friendly staff. Very little paperwork. Just bring all up to date with my cards. Great help and very easy to talk to. Great follow up. Made me feel like a member of the team. 👍
Reviewed On Google
I am overwhelmed with the excellent care I received at this location. Starting with the compassion I received from both providers, Kelly and Keiffer. The MA, Julia, made me feel comfortable throughout the visit. The triager Maci was kind. Drea at front desk got me in quickly and Bethany worked efficiently with my questions. I would definitely return here!!!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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