Urgent Care's Online Review Report Card

It never fails. Appointment doesn't mean diddly squat in this place. Charge your phone, bring a book, just make sure you have some time on your hands. Just like most reviews about appointments have already mentioned the staff is nice but that's not the issue here. Currently looking for another spot that respects my time. Peace and good luck with this place.

Juanita is the bomb. She takes her time with patients and care for them with fidelity. She is currently in nursing school she will be beyond great upon her completion GOOD LUCK!

I know it’s a busy time with the holidays but I have been here over 3 hours. I see people coming out that I never even saw go on. Bless These workers, I try to take their attitude as exhaustion and not rudeness. LCMC. I hope you can help them out

Unprofessional! Never answer the phone

Easy online scheduling and good service. They don’t answer the phone, but receptionist was helpful when I walked in.

I have a location closer to home but I prefer to use this location. The staff is friendly & professional...the front desk staff in particular. The first person you encounter when you're feeling bad shouldn't be unkind & impersonal and that's what I consistently encountered on Degaulle.

What a miserable experience. Why bother setting up an online appointment if you can't see me at that time? I went in for a simple covid test at 1:40 and wasn't seen until after 3pm. Then I was left to wait in patient room for almost an hour after that. Wasted my whole day.

It sucked I made a 3:20 appointment at 10am online pre checked in then when I got there I waited 45 min for them to ask for a co pay didnt get into a room until 1.5 hours after my appointment ant took over another 1.5 to be tested for covid flu and strep and was cleared was told just take over the counter meds

Same thing as this last guy. Called and scheduled at 1pm and haven’t been seen til 3 pm I don’t get it. just be honest about your schedule and communicate to the patients

This place is so freaking horrible. Makes no sense to make an appointment when you’re not going to get checked in by that time. Urgent care suppose to be fast. Should have went to marrero

The doctor I saw was wonderful. He really helped me with some medicine. And really took his time to explain everything to me. And also was funny. Lol. I really appreciate all he did. Thanks.

Sat for three hours waiting to take a simple urinalysis. People were nice. But a scheduled appointment should never take this long.

Horrible place , made an appointment and still had to wait over an hour for a simple employment drug screening.

Fast and courteous

Very pleasant and helpful staff 👍

Long wait but friendly staff

This is my 2nd time coming & all the staff was very professional, helpful, & pleasant both times; they were awesome!! My complaint is about whatever poor system/workflow model that is in place to process patients as they come thru the clinic . It is very, very SLOW. My wait time to be seen was unnecessarily long (almost 1.5 hrs ) and all I came for was a pre employment drug screen.I arrived at 3:35pm finished my paperwork in less than 5 mins. Only one other patient was already waiting in the lobby. That person said they had been there since about 3:15 & I saw them go back at 4pm. My whole time waiting in the lobby only one patient finally exited out at 425. I finally left my visit at 4:55pm.There needs to be a separate process for quick handling of drug screen visits so patients are not waiting 1.5+ hours with a full bladder for a visit that only takes about 10 mins . My job sent me to LCMC; for years I usually go to Quest/Labcorp and I’m in/out after 15 mins .

LCMC is the best, when it comes to COVID testing.They way they gently massage the inside of my nose with that q-tip, is justThe best. I can honestly say I feel special after leaving LCMC

Excelente Doctor, enfermero de primera. Estoy muy agradecida de su excelente atención y respuesta, me explicaron todo con detalle.

Went to get a Rapid COVID test to travel. The staff were kind and courteous and I got my negative results back quickly. The test wasn't as bad as I thought it would be.