The Carpenter House's Online Review Report Card

This was the hardest fees days of my LIFE!The people here are Special, from the Nursing Staff to the Housekeeping.Not only did they work to Care for my Mom...they cared for Us.No choice is easy when you get to this point... Coming here will be a Easy one for your heart.God Bless these people for truly doing God's work.

I brought my father here as an interim solution while I was getting my home ready for home hospice. The nurse and aid had a horrible attitude! They also had a terrible bedside manner was supposed to give my father his meds and instead told me they're not giving him his medicine they had not fed him and left him soiled in his bed. He had a stroke and was a bit out of it and could not speak up for himself until my mother got there. I immediately pulled him out and brought him home where he passed with love and kindness. I understand this is a place to pass however,  for God sakes please do as the family requests or go find another profession. Karma never sleeps!

The Carpenter’s House is a great facility for your loved ones! I can’t say enough about the staff and the services they provide. Thanks for caring for my Father!

I write this because you are in my situation and you need to hear from someone who has gone before you and has nothing to lose by telling you the truth. I was in the hospital with my 98 year mother for 3 weeks (for the last time) and was told that she needed to be moved to a hospice facility. They handed me 3 sheets of paper with 12 names on each sheet and said please choose and we cannot make a recommendation. So, I looked up reviews to help and there is really nothing of substance except typical fake 5 star reviews with "lovely place" or a 1 star stupid reviews with things like "bad sofa". Not helpful when I need to know that the woman who brought me into this world 62 years ago needs me to help her leave this world. Take your loved one to Carpenter House in River Ridge. Trust me. Do not think about it anymore. Don't worry that you might make the wrong decision. Take them to Carpenter House and your burden will be lifted. Mine was.I won't bore you with the 4 other places I met with their representatives, listened to their bs, visited their facilities, blah, blah, blah. Carpenter House is THE only one you should consider.From the moment the ambulance took mom there at 9:00 at night from East Jefferson Hospital they were wonderful, supportive, eager and capable to ease her discomfort. We spent 3 days there and I was there 22 hours a day (I went home to shower). I watched them with my mom; they explained everything I wanted and needed to know...what is happening with her, why it's happening and what I could expect. Their level of care was unlike anything I have ever seen in a medical facility and I could not have been more impressed with Terrence, Lourdes, Daphne, Ahsaki, Cathy and Carol.  I truly believe that hospice is their calling and I thank them from the bottom of my heart.The facility is tucked away from traffic, dramatically clean, spacious and the absolute perfect place for your loved one who cannot make this decision for themselves. Carpenter House is the right decision.  Good luck and may God bless you.

Great peaceful place. Very clean and orderly. Beautiful patio for reflecting and prayer. Staff were very kind, knowledgeable, and helpful to our needs and to our dad in his final days with us. I would never look back to say I wish I had taken him to any other place. So accommodating to our needs. Thank you!!!

My grandmother was refused pain medicine on her death bed by the male RN and made to yelp during diaper changes and movements.

So for so good

Awesome, clean, very tentative and everyone is kind!!!!

Nice place, caring personell.

Very friendly staff