University Medical Center New Orleans's Online Review Report Card

The waiting time is ridiculous. Be prepared to sit for 5+ hours.

Been in er over 24 hours and never getting called in the back.They kept saying that there is 6 more people ahead of me since yesterday evening .How is this possible unless their not calling anyone or doing anything to the ones already in the back.Now the er is even more packed n patients sleeping everywhere and getting woke up!! Very sad !

This is the worst hospital I’ve ever been to! I’ve also had multiple friends and family who’ve had a similar experience. I was literally mistreated by the techs and nurses. Don’t come here! They do not care about you or your health, just the bill they are going to send you in the mail.

Staff are very patient and soothing both verbally and with nonverbal gestures

After being left stranded by two doctors, and on two occasions, I'm done here.I've had no treatment plan put in place, and this is no simple matter either. I believe this is due to me deciding what's best for me, and it doesn't fall into their narrative.Utterly disgusted at the lack of treatment and compassion by a couple of the doctors in there. This is my life, and on this and other occasions I knew better.Pull your finger out.

I hope this doctor gets the recognition she deserves she is a amazing individual with a amazing team to match.. she saved my life.. and i am most grateful for her .Dr madeline koerner god bless you ... you are filled with amazing energy and if it wasnt for your strength and confidence i couldnt have gotten through with what i needed to... even if i had fear you helped me power through it.. with your kind words ... and i appreciate it from the bottom of my heart.. you made me feel fearless .. and by you keeping me informed and constantly making your presence known it gave me the strength to make the proper decisions to give me longevity in life.. thank you.... Happy Thanksgiving... and keep up the amazing job and work you and your team do at that hospital.

If i could give his hospital zero stars i would this has to be the worst hospital in all louisiana, i went in woth abdominal pain waited 6 hours to be seen in excruciating pain and never got called i left to tulane where i was attended immediately turns out i had a infected appendix i swear im looking for all ways possible to sue this hospital for neglect.

This hospital saved my son's life. But everything since has been horrible. The don't communicate with the family even if the patient is unable to communicate himself. Depending on which doctor you get to talk to depends on what answers you get. They are usually different from the previous doctor. I have asked for neurology every day in beginning due to my son's brain damage and have only talked to them twiceinalmost 10 weeks. I have called and complained to patient concern lines and was told someone would call back but 2 weeks later still no call. Most of the support staff is great but find somewhere else to go if you have options. I will not be back if I have a say.

Very rude staff

I dropped my mother off at the ER at 8 am this morning she still hasn’t been seen at 5pm. Other people in the ER are stating they’ve been there since the night before and have yet to be seen. This place is a billion dollar dump!!! Not to mention the parking is ridiculous and lack of signs will leave you walking around the hospital. I guess they are going for the drop dead outside method.UPDATE: went to Ochsner main campus ER was seen in 1 hour and admitted in 3 hours. Turns out she has Pancreatic Cancer!!!!!! LSU You have failed the community!!!

Ridiculous wait at the patient laboratory today just to submit Sample over 1 hr.Many patients frustrated and angry. I hope management sees this and do better, patients going through so much already.

Do not go here, the emergency department will not see you unless you’ve been shot. Even then think twice.

PLEASE DON'T GO TO THE WOMEN'S CLINIC!!!!!!! I had an appointment because I can feel something in my breast. The appointment had been scheduled for months. Then they canceled it out of the blue and when I called to reschedule they said the doctor was no longer there and I would have to wait until the end of the year for a new doctor. No one notified me of any of this, not the doctor, not the office. I was NOT assigned a new doctor. Even when I told them I have something in my breast that needs to be checked, which the doctor had known, they wouldn't help me. The staff is incredibly rude and have absolutely NO IDEA what is going on at all in that office. I have had many issues with them before, including them canceling a procedure and not telling me until I arrived. If you value your health and your sanity please go somewhere else!!Updated: It turned out I have cancer and it was several months before I was able to find a new doctor and it had advanced to stage 2 by then. Please don’t go here.

There is no signage as to where to go, how to check in. The staff is absolutley unfriendly and discourteous

Doctor was great

Been calling for the past 2 weeks to schedule an appointment with primary care and all I've been getting hung up. Clearing the care for people.

so my nephew had a lung infection and was sent here to there ER the ER staff was great and friendly thanks Mike for make him feel like family well we where moved to a room where he was treaded for a week we had a awesome nurse thank you for making him feel special Tryshane

Please do not go to this hospital for surgery they bruised my arms badly no apologies the md are good but there staff is horrible  nurses are lazy the don't take care of you no good  communication with there patients they don't have proper PPE at nurse or PT area the don't treat you rathched  ghetto nasty  ppl so sad some veterinarian offices I know are better

Best hospital n lousiana

You’ll be sitting in the waiting room for 8 hours and will be told that that’s just what you have to deal with. These people act as if your problem is nothing and you should sit and deal with it because it’s not them. Their police officer will do nothing to defend the building but only his ego as he sits there and argues with hurt patients. Do not go here unless you want to never be seen.