Lane Frey's Online Review Report Card

Dr. Frey only stayed in the room for 2-3 minutes with me to say that my blood work is fine. I would complain about my thyroid symptoms and would mention that my levels are low from the blood work. But I would be ignored and told to try weight watchers and keto diets. After 3 visits, I found another doctor who in 3 months got my levels perfectly back to normal and would sit and explain every single number to me. Everything the new doctor explained is exactly what I would tell Dr. Frey, but he would never acknowledge. The new doctor cut my medication down by more than 75%, that’s how highly medicated Dr. Frey had me. I do not suggest that anyone uses him, I could have damage to my heart and other areas of my body if I wouldn’t have went for a second opinion. Do not recommend.

Brought in a special needs person. Dr. Frey was personable & patient with her communication impediments. His knowledge base was impressive, giving directives to follow for improvement in her condition. All appropriate labs were ordered with timely follow up scheduled. Staff was equally up to par.

Dr Frey clearly knew what I had on my first visit.

Switched to Dr. Frey about 3 yrs ago, he has helped me tremendously on my diabetic journey. I have gone from an insulin pump to once a day injections to now once a week. He is so easy to talk to and actually listens to what you say.

BIG NO!!!!!! Do not go here if you want to feel better. Does not run the correct thyroid labs - he basis everything on TSH when there is so much more to consider. DO YOUR RESEARCH ON REQUIRED THYROID LABS!!!

I was a little nerves at first to see a new Dr. But the staff was awesome and the Dr. explained everything so well. I was at complete ease. I just wish I would have went to Dr. Frey sooner.

Diabetic for over 10 yrs and until I found Dr. Frey I couldn’t get my diabetes under control and didn’t fully understand diabetes

I’ve seen Dr.Frey for three years. He seemed knowledgeable at first but as time went on and my thyroid condition progressed, it became obvious that I’ve been doing this longer than he has. He has zero bedside manner. He’s great at long as you have a ‘textbook condition’, as soon as things get complicated he goes into ‘political mode’, repeating himself, and not answering questions fully. During my last appointment, neither he or his staff ever bothered to ask how I felt.

I was initially very impressed by Dr Frey and his staff after switching from another endo in the area. Didn’t take long for me to realize I never should have left my old endo. Dr Frey couldn’t care less about his patients and his staff is awful and rude!

impossible to get an urgently needed appointment. Have to wait 3 months to be seen. Completely changed my medicines I was taking prescribed by my old endocrinologist which left me absolutely miserable. He didn’t care. Cancelled appointment without notifying me. Staff is not helpful!