Pioneer Valley Dermatology's Online Review Report Card
Pioneer Valley Dermatology
4.2
Average Star Rating
133
Total Reviews
26
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Pioneer Valley Dermatology received 78.2% positive feedback, with patients praising its knowledgeable staff, friendly environment, and comprehensive care. However, 21.8% of feedback was negative, primarily citing billing issues, rushed appointments, and poor communication. Overall, the practice is appreciated for its dedicated care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Pioneer Valley Dermatology's Reviews
I made an appointment here.. I am self pay and have no insurance. The doctor asked me if I wanted a spray with nitrogen on this small spot. I said sure. Then they charged me SEVENTY DOLLARS for just that spray. Had I known I would have declined the offer. And they took over 2 months to cash my check. Threatening me with credit collections despite admitting their Vermont located bill payment system is slow. I ended up charging the amount owed and then they cashed my check. How convenient!! Then they tell me it will take at least 2 weeks to reverse the charge. Newberry Never would I return here. Dumpy building and dumpy office. Spfld has extremely better options
I just want to give a huge thank you to Ashley at the front desk. She was so sweet, kind, and understanding. I truly felt like she listened to me and, most importantly, I felt heard. Her kindness and willingness to help meant more to me than she probably realizes. I’m so grateful for the time she took to help me and make me feel comfortable. Thank you, Ashley, for being so wonderful! 💕
Exceptional service from everyone: kindly & patient front desk staff, knowledgeable medical assistants, thorough & meticulous medical care from providers. Would definitely recommend.
Addressing something that was not specifically part of the appointment but that was care for the patient which made a world of difference to the patient by alleviating pain.
My provider here is an excellent direct, thorough, and clear examiner and instructive about next steps and procedures. The medical assistants and admin staff are the same, it's a breeze being a patient here.
Dr. Wyatt has been my dermatologist for many years. He is personable, concerned, and provides excellent care. I very much appreciate his expertise and, as well, his kind medical assistants and the friendly, efficient office staff.
Very professional and knowledgeable. Also kind and thoughtful.
This is genuinely the worst doctors office I’ve ever been to. They never follow up, they never give sound advice, and it is incredibly hard to reach the front desk. The medical assistants are all very sweet, but Dr. H is extremely unhelpful and often times doesn’t make the patient feel fully informed on the decisions they make regarding their care. Dr. H is extremely apathetic and often careless in his decision-making regarding his patients. Seeking out care and making decisions regarding your skin health is often a very vulnerable process, and Dr. H does nothing to help the patient feel sound in the decisions they are making. I have had to follow up nearly every single cycle of my medication multiple times in order for them to simply approve me through an online program, they are very inconsistent and do not follow up. I would not recommend this place to anyone.
Blair is very personable when I see him and he always does a great job of addressing all of my concerns with his knowledge and expertise.
I am pleased with the personal care given by my provider, Blair. His communication skills are excellent and he deals with me as a unique individual. I get excellent care from him.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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