Boston Children's Hospital's Online Review Report Card

A family member went to this hospital and one of the male nurses or doctor obviously has sort of grudge toward poc. He has a slavic name. He came in the room with an attitude, he made remarks to my family member and my family members guardian about jabbing my family member with a needle, who is a child btw, after being disrespectful toward my family members guardian. My family member and guardian are struggling to find ways to get back on track with health issues and all that man did was criticize and demean them the ENTIRE time.

Fast, efficient. Great hospital

My friend’s 11 year old son is being treated for pancreatitis and has not been given any nutrition. After his father talk to his niece who is pediatrician in Brazil. She was the one who mention that they could not leave the kid without fluid based on the fact he can not est. After the doctor at children’s hospital acknowledge the fact that they should start infusing nutrition fluids. Two days have gone by and now comes the news that they forgot to order it. Is this really happening? #helpTy

Iam appalled by the treatment my nephew is receiving in this hospital. He is being treated for pancreatitis and the doctors did not know that a patient with pancreatitis can not eat food. Really? What do they teach at Harvard these days? The father had to ask for IV nutrition and still nothing( 8 days with no food because they forgot to order the nutrition?) What’s happening with medical treatment in America? You guys just care about vaccines apparently!!!! What a shame!#helpty

I’m a 60 year man with eye troubles. I’m very near-sighted, so I wear contacts to improve my distance vision, and glasses at night to give my eyes a break from the contacts. I suffer from strabismus; my eyes are not perfectly aligned, and that leads to double vision. When I look at something, especially in the distance, I see the image just like you do, but within 5 to 10 seconds, that image diffuses into double vision. If I blink and really focus, I can bring the image together for about 10 seconds, and then it doubles. This continual blinking and focusing fatigues my brain, and a result, I’m constantly tired. I can live with it, but it’s frustrating and feeling tired all the time makes life less enjoyable. I’ve had this problem all my life, but never knew it. As a younger person, my brain was able to bring the images together with no conscious effort. As I got older and my eye muscles aged, I wasn’t able to maintain the fusing of the images and I realized I needed help. I went to local prominent eye surgeons who said the level of adjustment that my eyes needed was so small that surgery might overcorrect the situation and make matters worse. They could put prisms in my glasses, but given my significant near-sightedness, the glass itself would be quite thick and heavy to wear. Given my enthusiasm for outdoor exercise, I really wanted to maintain my ability to correct my vision through contact lenses. I needed an expert. I found Dr. Hunter through a referral from another eye surgeon. His team in Boston reviewed my eyesight through a battery of tests and after examination, he was confident that he could correct my issue. His adjustable suture technique allows him to make extremely fine-tuned adjustments to eye muscles post surgery to mitigate the over-correction concerns expressed by other ophthalmologic surgeons. Scheduling the surgery took some time as his services are in high demand and Covid was making surgeries more complicated to book due to the restrictions put in place across healthcare at the time. In August of 2021, I arrived in Boston for my surgery. Dr. Hunter and his team saw me the day before to evaluate me one more time and explain the surgery in fine detail, which was scheduled for the following morning. I came out of the surgery and woke up in the recovery room. Not long after, Dr. Hunter joined me and made final adjustments with the adjustable sutures, and with my eye glasses in place, my vision immediately seemed much better. Expectedly, I was not able to immediately wear my contacts due to the trauma to my eyes through surgery. I was able to go home the same day, with Dr. Hunter scheduled to call me in two days to check on my status. His team scheduled me for a visit seven days post-op to check status in person. I can’t say enough about my outcome. My daily fatigue is gone, my double vision is 100% gone, and I no longer worry about my vision. This has been life-changing for me. Dr. Hunter and his team are true professionals. From the office visits at Boston Children’s Hospital to the eye surgery at Massachusetts Eye and Ear, everyone involved in my care was kind, empathetic and concerned about my patient experience. I work in healthcare managing primary care and urgent care practices and understand what it takes to provide safe, high-quality patient-centered care and Dr. Hunter and his colleagues and affiliates deliver this care at the highest levels. If you suffer from from double vision and your local healthcare professionals cannot help you, do not hesitate to reach out to Dr. David Hunter. Read about his background at https://www.childrenshospital.org/directory/physicians/h/david-hunter. In addition to his medical degree in Ophthalmology, he also carries a degree in Engineering. This dual education allows him to solve complex problems with eyes and vision. He’s a master - and he’s changed my life.

No resolution for the problem in two and a half years! Multiple doctors and tests were all done with no answers! Not the best hospital out there for children! Problem relates to neurologist, CBT, PT, orthopedics, urology. No cure, no follow up and really poor communication. Waste of a lot of time and really lot of money!

They saved my life. I only trust this hospital I trust.

I have nothing but gratitude for the hospital staff. I had never experienced such empathy from anyone in the medical field. They understood our emotional place as the parents of a child who was going into emergency surgery. They made sure we and our child understood every procedure and every step that was going to be taken. Beyond thankful with every single person involved in his treatment yesterday 🙏🏻 God bless you.

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The international service is incompetent, difficult and rude. They are unorganized and do gross obstruction in transmitting paperwork because we have an international insurance, though leaving lawfully in the USA. Behind that, a 4yo kid is in pain while waiting multiple teeth surgery. It has been 3 months. This is openly discriminating. We consider legal actions.