Citidental South Boston's Online Review Report Card
4.8
Average Star Rating
293
Total Reviews
101
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
The CitiDental South Boston received 90% positive reviews, with patients frequently praising the staff's friendliness, professionalism, and excellent dental care. However, there were 10% negative reviews, primarily criticizing billing issues, insurance miscommunications, and perceived unnecessary treatments. Overall, the practice is commended for its caring staff and modern facility, though clarity in communication and billing practices needs improvement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Citidental South Boston's Reviews
If there’s one appointment I had to choose that I look forward to it is 100% my dentist appt. I love this place so much and the people are amazing, shoutout my favorite dental hygienist Stephanie and Dr. Rodriguez!
Reviewed On Google
Super professional clinic and very helpful! I also had Stephanie do my cleaning and annual check up, she was great, very personable, and provided me with great care and advice. Def recommend
Reviewed On Google
Stephanie provided exceptional deep cleaning services, explaining each step thoroughly and ensuring a positive experience.
Reviewed On Google
After being rescheduled to a different dental hygienist than my normal one my cleaning was completed with less care than normal. Once the hygienist finished she said the dentist would be coming by and after waiting 10 minutes I asked for an update and was told it would be another 10 minutes. Personally waiting 20 minutes just to have the dentist do a 1 minute review of my teeth feels like very poor scheduling.
Reviewed On Google
Stephanie is very knowledgeable, informative and does a fantastic job cleaning my teeth! Can’t recommend her enough 10/10!
Reviewed On Google
Stephanie was great, would recommend coming here.
Reviewed On Google
I have been seeing Stephanie for several years. No complaints with their service and everyone is always so nice.
Reviewed On Google
I am not a fan of Dentist 😎😎. I’ve always been very scared. The doctor was terrific. She was so kind and gentle made sure everything was smooth. It was a great experience and I look forward to going back and having my teeth fixed five stars.
Reviewed On Google
All the staff at CitiDental is extremely kind and welcoming. I would highly recommend as they always go out of their way to make me feel comfortable! They also do a great job at patient communication, they’re easily accesible via phone, text, or email. They do a fab job in sending reminders for your appointments.
Reviewed On Google
I had such a great first visit at Citi Dental! Stephanie, my hygienist, was fantastic—super thorough, experienced, and so friendly. Our conversation during the appointment made me feel completely at ease, which is HUGE considering I have a huge phobia of the dentist. I also loved how they take pictures of everything and explain what they’re doing during the appointment—it made the whole process so much easier to understand. Definitely looking forward to coming back!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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