Citidental's Online Review Report Card
4.5
Average Star Rating
766
Total Reviews
374
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
CitiDental Boston received 89% positive reviews, with patients frequently praising the staff's friendliness, professionalism, and thorough explanations. However, there were 11% negative reviews, primarily criticizing upselling of unnecessary procedures, billing issues, and long wait times. Overall, CitiDental is appreciated for its convenience and patient care, though clarity in treatment plans and billing transparency need improvement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Citidental's Reviews
Nothing but positive vibes at this dentist’s office! Dr. Santana is a wizard with her tools—I don’t know how she managed it, but in just 2.5 hours, I had a cleaning, a filling, my Invisalign attachments removed, and my wisdom teeth extracted—all with virtually no pain. Simply put, they slayed.
Reviewed On Google
Great experience. Explanations were concise and understandable
Reviewed On Google
De’Anna gave my teeth a good clean
Reviewed On Google
Great as always!
Reviewed On Google
Great experience with De’Anna and Dr. Rodriguez!
Reviewed On Google
De’Anna was fantastic, friendly, and very professional. Highly recommend
Reviewed On Google
De'Anna was a wonderful hygienist! Was very informative and walked me through any questions I had
Reviewed On Google
De’anna is the best!!!
Reviewed On Google
Always a great experience. They take such good care of you and are friendly and efficient. I have been coming to this dental office for over ten years and even though I have moved further away I always come back for their care. I highly recommend them.
Reviewed On Google
De’Anna was a very sweet and intelligent dental hygienist! Look forward to seeing her again
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
