Ophthalmic Consultants Of Boston's Online Review Report Card
Ophthalmic Consultants Of Boston
3.2
Average Star Rating
256
Total Reviews
35
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Ophthalmic Consultants of Boston received 37.7% positive feedback, with patients praising the doctors' expert care, friendliness, and knowledge. However, 62.3% of the feedback was negative, primarily citing long wait times, poor customer service, and billing issues. Overall, the practice is recognized for its skilled doctors yet it needs better time management and administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Ophthalmic Consultants Of Boston's Reviews
I answered the questions about location and parking as if I had driven there myself. I did not. I took an Uber to that Kenmore location; you couldn't pay me to drive into that zoo.
All individuals at OCB Boston were both very friendly, efficient and professional!
My vision is well cared for.
I had a very good experience I've been coming for years I loved the new lobby chairs Dr Heier is the best
Great Doctors & Staff - Highly Recommended
I was in and out efficiently, and even the dreaded blinking light test seemed not so bad! Appointment was honored for 7:30am (my ask) so a very quiet and smooth morning.
First time there. Everyone was polite, nice, helpful and very knowledgeable in their specific areas of expertise. Dr. Witkin and his staff were informative and patiently took the time to explain my specific situation. Made me very comfortable that I was in good hands.
I am getting medical eyecare here and they are amazing! I am so impressed with the level of care they have provided me!!!!
This is a terrific facility with a professional yet approachable staff. Surgery I had performed here ten years ago allowed me to have good vision going forward. Dr. Heier is amazing.
All very excellent!!
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Locations
No related location
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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