South Boston Family Dental's Online Review Report Card
4.7
Average Star Rating
511
Total Reviews
23
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
The South Boston Family Dental received 76% positive reviews, with patients frequently praising the team's professionalism, friendliness, and high-quality care. However, there were 24% negative reviews, primarily criticizing billing issues, overcharging, and unnecessary procedure pushes. Overall, the practice is respected for its compassionate care but needs to improve on billing transparency and scheduling.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of South Boston Family Dental's Reviews
Great Experience
Reviewed On Google
I go to South Boston Family Dental for my regular dental treatment and love it. Always on time, always great. Today I had to go in for a quick fix on a filling. Dr. Alexis was gentle, fast and clearly communicated every action that was being taken.
Reviewed On Google
South Boston Family Dental has several dentists and hygienists. Great staff from front office to clinicians.
Reviewed On Google
Everyone was pleasant, friendly and professional. My appointment was for 12 and I didn’t get see till 12:37. Which I think was fair considering they we’re short staffed.
Reviewed On Google
The smoothest and least-painful-of-all-time dental cleaning I've received in the last decade+. You can't go wrong with Natasha as your hygienist! This office also accepts Delta Dental, so if you have that, don't hesitate to come.
Reviewed On Google
Every member of our family is so happy with the care we receive @ SBFM- efficiency, skill, great communications and scheduling- even managed a high anxiety type to the point where the anxiety is no longer!
Reviewed On Google
Great job overall. Needed an extraction and advice.
Reviewed On Google
Here's the truth, plain and simple: This place is driven by profit, not patient care. There are plenty of other options in town with integrity and a genuine commitment to their patients. Take a look at the lower reviews—they’re far more honest than the recent ones, which are clearly being pushed on patients. The negative reviews reflect the real experience here.
Reviewed On Google
Very attentive and detail-oriented!
Reviewed On Google
Victoria is exceptional. Really fantastic human! She is so knowledgeable, kind and hilarious. I enjoy going to dentist appointments now! Thank you so much for your care!!
Reviewed On Google
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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