Macie Finkelstein's Online Review Report Card

Dr Finkelstein analyzed the results of the technicians tests and suggested a course of action customized to my needs. She is super knowledgeable and I trust her to have my best health in mind. I’m thankful for everything she ever done for me.

I would not recommend Dr. Finklestein or any one at Boston Eye Group. Beneath the glossy finish of their new Brookline office, is a profound level of disorganization, inattention to detail, office mismanagement, and impersonal and disrespectful patient/doctor rapport. No one knows what's going on and everyone seemed concerned about triggering Dr. Finklestein's temper. After trying unsuccessfully to get a corrected prescription, I learned that the office had neither a record of my previous prescription, nor any notes pertaining to the multiple follow up visits I had made. After weeks of trying to connect with Dr. Finklestein, she finally met with me and basically threw up her hands in frustration and sent me away. I took my old glasses and new prescription to a local eye doctor who took care of me promptly and respectfully. I am done with this eye group.

Competent, thorough yearly eye exam. Little wait time. Would definitely recommend to friends & family and will go again next year.

Very professional staff. Very efficient. Dr. Finkelstein was very through and honest- I did not need a Rx keep using readers-for reading and add 1+ for driving - no need for RX. Sent my PC a letter and gave me copy. I did not feel rushed Very personable Would highly recommend

Pleasant, obviously knows her speciality and communicates info and general conversation in a way. There is always time for questions with her.

Great doctor. Very professional. I feel very comfortable as my doctor

I’ve been a patient for years and appreciate her friendly, informative and professional approach. I recommend her highly.

My actual meeting/visit with Macie Finkelstein was great. HOWEVER, I was not told beforehand that her office had moved. Fortunately, my husband thought he'd read something about that. So on Monday, I called Laser Vision but couldn't reach a person, and no one called me back. I also left a message at the 'help' website noted on the phone recording, and no one responded to that message either! ... even though the phone message suggested you'd get a quick response from the email. I called back again on Tuesday AM and selected "Make an Appointment" and left my phone on for about 20 minutes until a human being actually answered. She confirmed my appointment and the location. If my husband hadn't commented on the possible relocation, I would have gone to the Beacon St. address and totally missed my appointment. I understand there are staffing shortages...but this was NOT a good way to treat patients.

Very efficient and on time. Dr Finkelstein is very personable and professional. I highly recommend her services

New space. More efficient. Thorough, personalized examination