Carewell Urgent Care's Online Review Report Card
Carewell Urgent Care
3.7
Average Star Rating
1060
Total Reviews
57
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Carewell Urgent Care's Reviews
It was a very good experience made, particularly so by the lovely woman who did my intake, and who very kindly called me when there was a cancellation allowing me to get in significantly earlier. There was an emergency while I waited, but even still, I was well attended to, and the PA who met with me was very efficient. I greatly appreciated this since I was visiting from California and therefore not native to Cambridge. But she arranged for medicine to be Filled at a local CVS and my hope is that I will soon be on my way to recovery from a horrific case of hives!
I came in for walk-in. My niece came as company … If I could report this place further than a review. I would 100%. The guy who roomed me was so insensitive/rude I actually got so upset I cried after and usually I don’t get bothered but the way he made me feel because I had covid symptoms. This was the worst experience I ever had! So ignorant and rude!
Scheduled a drug test for employment here, and upon arrival they told me "they don't do drug test today" and ask me to reschedule. I'd say go find another place to save you some time and money
Made an appointment online since I injured my thumb and got there to find out It was closed. They could text me to confirm my appointment time but could not text me to let me know they were closed. Don't bother coming here
Worst experience ever , i never go this place again .
The person at the front desk was an absolute gem of a human. She was so kind and caring for each patient. The team inside the clinic was really wonderful too- they were extremely busy and still had extremely kind and patient bedside manner. This was by far the best experience I have had at an urgent care!
Efficient caring friendly
Not open when they say they are. Not exactly urgent care.
The care and service from the check in process to wrapping up with my appointment was amazing. The staff was fantastic, caring, and kind. Thank you!
Best experience ever. They were very helpful, kind, and caring. I was in and out in under an hour. Will go back again. If I need to.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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