Forsyth Faculty Associates Dental Clinic's Online Review Report Card
Forsyth Faculty Associates Dental Clinic
4.0
Average Star Rating
26
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
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Review Summary
Forsyte Dental Practice has garnered 66% positive reviews, with patients consistently commending its professionalism, knowledgeable staff, and excellent patient care. Nonetheless, 34% of reviews are negative, mainly criticizing rude staff interactions, communication problems, and billing issues. Overall, while Forsyte excels in high-quality dental care, customer service and administrative practices require enhancement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Forsyth Faculty Associates Dental Clinic's Reviews
They are the best for periodontal disease. They have a scientific, evidence-based practice.
This clinic is a hidden gem. The doctors, hygienists, the front desk staff, all top notch professionals. Their attention to detail, patient care, knowledge of how to handle different cases, and the way they walk a patient through these options, all exemplary. I have been going here for 10+ years.
Now that the longstanding mask mandates ended on May 11th, Ninas warm friendly smile finally gets the chance to shine brightly & leads the way to a exceptionally great all-around dental experience. The presence & lore of the legend himself Doctor G keeps growing by the day. The immense cache that this man possesses from both his peers & patients lends so much credibility to Forsyte making it world class, definitely one of the best practices in the local Boston area. Each valued member of the staff exudes a quiet, confident & calming demeanor which in turn makes for a relaxed anxiety free dental experience. The handful of personable dentists here are vetted by the man himself & meet the extremely high standards of Doctor G & Forsyth. It is a true blessing & most definitely "divine intervention" that has led me here since the summer of 2015 & I have never ever experienced even the slightest tinge of pain which is a comforting first for me. I learned early on to just relax my mind, my body & especially my mouth, knowing I am in competent, professional & highly skilled hands. The most important point to highlight here is there are really good honest people working at Forsyte with a high moral code & one can be at ease & have peace of mind in that knowledge, every procedure scheduled is 100% legit & most certainly needed. Honesty, integrity & precision is the creed that I myself live by & I demand that also from every entity that I do business with. 🏆
Wonderful place. Never disappoints.
In April 2022, I went to Forsyth for a periodontal consult, regarding my advanced periodontal condition. I was matched with Dr. Kantarci (epic bio) to review the treatment plan that my regular dentist and periodontist had implemented. The staff made sure to get the necessary x-rays in advance of Dr. Kantarci's review. Dr. Kantarci reviewed my paperwork; following this, he provided a lot of context regarding the general courses of the disease that he believes are likely. He went into detail and demonstrated via the x-rays why he believed that gum surgery to restore bone was not indicated in my case (and why it would be indicated in others). He provided some possible additional options along the similar conservative treatment lines that my existing providers had implemented. You can see why I felt reassured that the current course was the right one (remember these are $100K decisions if you think about the cost of implants etc.); you don't necessarily get that cogent understanding as a layman reading the academic literature. From a business perspective, scheduling the appointments and working with the office staff on payments etc. was easy, even though I was not local to the Boston area.
Muy buena antension.. y asen un buen trabajo
Due to a medical condition I couldn't see a dentist for any major dental work, only basic cleanings for about 3 years. All of the procedures weren't covered by my insurance so I applied for extra dental coverage through DPH and received approval to get the necessary treatment done. I contacted the dentist office to set up an appointment and ask about a treatment plan also informing them about the covered cost, I was excited. The patient services coordinator for the dentist office said to me no one is going to want me around with my attitude. I informed her it wasn't an attitude, I was excited to begin treatment and my case manager at DPH said I'm covered. I was hung up on and cried my eyes out over the rude encounters. About an hour later I received a call from DPH telling me I can't call and be rude with an attitude to the staff at the dentist office. I informed her I wasn't being rude, excited to get treatment and I had a few questions about the services available before choosing to receive extensive dental work, absolutely. My question to DPH was how did this conversation transpire between them and the dental office without my permission or any release on file? Apparently they've been working with the dentist office for several years and feel as if they can hold personal vent sessions about clients. The employees from my first to my last experience were rude and extremely unpleasant. Violating HIPPA, predatory pricing and practices is prohibited under M.G laws. It's also very much against the law to find out someone's receiving financial assistance for a medical condition/Disability and use it to treat them like trash.
Watch out. These people are crooks. They are disingenuous and try and trick you to coming in and getting all cosy before they tell you their latest scam. For a cleaning by a student, the price has been for a long time $20. You go in at 8 a.m. and you're done by about 11 a.m. the disingenuous scam is they get you in for a bullshit screening at 8 a.m. and waste half your precious morning and then they tell you that you have to come back for FOUR more 8 a.m. visits all at $20, where they will only clean one quarter of your mouth each time. So it is quadruple the cost and quadruple the time wasting and pain and suffering. No thanks. You can kiss my hairy royal ass, Forsyth and the same goes for you Mandy, the manager. I bet it was your idea.
First off my dentist happened to never tell he switched off my insurance plan, despite being covered earlier. That happens I get, some honest communication would've been nice. So naturally I try and follow up to find out when I'll receive my bill. So I call leave a voicemail, wait a week nothing. Call again, leave a voicemail again nothing. Call again try and reach and operator and get a busy dial tone and then get hung up on. I used to honestly think this place was great, but after being with them for over two years and to be avoided and ignored is really unfortunate and that's not even counting the mistrust sewn in by my dentist's shady practices. Short of heading into the office and having them print a bill out and paying on the spot I'm not really sure what else to do. If you work in the Kendall sq area I'd suggest going anywhere else honestly.
Thank you to the whole team for being so attentive and personable. Dr. Kantarci is very knowledgeable and walked me through my whole plan of care. I really appreciated this! Also, thank you to the dental assistants and front desk person who were all lovely! This is officially my new dental office.
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