Jean Bruch's Online Review Report Card

If you have state health insurance than expect nothing to be done for you. Doctors do the exact bare minimum and then make you leave. If you have a chronic condition and no money you are pretty much just screwed since no doctors will actually try to help you.

Horrible service by staff the only ones that where good and polite was the staff at the day surgery department

They are the worse pharmacy, I request the medicine,al 9.30am I make line and they told me come back in half hour, I decide to come back 1 hour later and still no ready....they make clients wait twice one for requested and one for pick up....so this is not fair they have to respect the time for clients too. If they said expect wait time 1 hour it has to be true

CHA features some of the best Doctors & nurses in the state

So I was there on Sunday night through till Tuesday morning in the ER ROOM. I think the staff, case workers and doctors were no help at all. We were told so many things was going to happen but could not keep their promises. Then they took the name and address down wrong when copying them from an ID. After they blamed us for spelling our own details wrong. I think it would have been better to stay home and have no help at all. Disgusted!!

I never write reviews, but I've had such an incredibly bad experience with CHA.Seriously, do not waste your time with this place. Don't make my mistake of thinking that because they're such a large provider, they must be a solid PCP option. Nope.CHA is so bad. Everything logistical is so challenging; there's an incredible amount of bureaucracy. Gazillions of phone transfers whenever you want to figure anything out because no one knows the answer. Whenever I have any kind of question, I feel like I'm bashing my head against a wall because all the answers I get are so unhelpful. (For example, if I send a message stating I want a copy of medical imaging, the staff can't just take care of it for me; instead they give me another number to call. The onus is always on the patient. The staff rarely does anything to make your life easier.) I've had some good experiences with providers here. But I've also had some TERRIBLE ones. Like a terribly condescending nurse who was trying to use scare tactics to get me to come in for an in-person appointment one week after I had a virtual one (which I wanted to be in-person in the first place, but the staff incorrectly told me they were not doing in-person visits at that time).Run away.

I have been going to CHA for my whole life and have always had wonderful and caring service from all the doctors, nurses and staff . I am very thankful to have such considerate and knowledgeable medical professionals responsible for my health care . I recently had a wonderful experience at the GI center that prompt me to write a review , but as I said , I have always had excellent care here and all of the staff is worth mentioning. I really feelLike they go above and beyond . Highly recommend them ! :)

Patient's daughter here - Doctors and nurses should carefully read everything about the patient's medicine history , my mom has suffered so much because of malpractice caused by uncaring nurses and doctors that just gave her medicine that has no correlation to what she needs. Future patients - if you must go to this hospital, make sure you bring an advocate with you in case of mistreatment, always protect yourself from lazy doctors and nurses.

This Hospital is one of the worse hospitals around. The service in the ER is horrible

I like Cambridge Hospital. Its my doctors associated with Cambridge Hospital at Cambridge Family Health North that need improvement. I have Covid right now. I had one televisit and one phone call from them. Then nothing for 11 days! When I called today to have a nurse call me back, they called within 30 minutes only to yell at me! She wouldn't call me by my name and she treated me like how dare I call them when I've got Covid and possibly pneumonia as well?!?I asked her to please call me by my name. Yah, okay. You can find better treaters elsewhere.Unprofessional and incompetent. I think they actually want me to die. The only reason I'm still a patient is because its close to home. The. Only. Reason.