Umass Memorial Health's Online Review Report Card
Umass Memorial Health
3.6
Average Star Rating
8
Total Reviews
0
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Umass Memorial Health does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Umass Memorial Health's Reviews
Terrible experience! Brought my mother-in-law for an appointment...., was waiting more than 2 hours! Staff is very rude and unprofessional! Will find another place! Don’t recommend to anyone!
I'm specifically writing this about the optometrist. He was awful and uncaring. Totally botched me and my grandmother's glasses, her bifocal was WORSE than the glasses she has! When I told him that I couldn't see properly he just said "thats the best I can do". Seriously don't bother getting an eye test done, you'll waste your copay.
This post is long overdue. We could not have been happier with the service that our sister received from Lymphedema specialist, Jen, provided. She was extremely caring and compassionate through the many weeks therapy was provided to her. Each session, we were given a very thorough review of our sister's progress, what type of therapy was administered, and what the plan would be for future sessions. We have visited a number of hospitals, rehabilitation facilities, and clinics. Jen is one of the very best we have encountered. Kudos to Harrington for having such an amazing staff member. I also found the receptions to be very warm and welcoming when we arrived each time. (sometimes 2-3x/week). This made each visit comfortable. My only suggestion going forward would be for those involved in scheduling appointments to consistently call back. Several times, we would wait 2 or 3 days before anyone would call back to schedule/reschedule appointments or we would have to call and leave another message. This was the only frustration experienced. Not enough for me to lessen the five stars I am giving to the service.
Therapist were very capable but ASK FOR THE BILLING COSTS FIRST. The services (both occupational and physical therapy) cost me a fortune out of pocket because Harrington Hospital grossly overcharged my insurance company. Too expensive, find a different practice.
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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