New England Orthopedic Surgeons's Online Review Report Card
New England Orthopedic Surgeons
4.8
Average Star Rating
100
Total Reviews
0
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Review Summary
New England Orthopedic Surgeons (NEOS) received 95.0% positive feedback, with patients praising the professional and knowledgeable staff, caring doctors, and efficient service. However, 5.0% of the feedback was negative, primarily citing poor insurance handling, rushed visits, and dismissive staff behavior. Overall, the practice excels in skilled care yet could improve time management and patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of New England Orthopedic Surgeons's Reviews
Horrible treatment. Left there with a MRI referral. Doctor refused to deal with insurance to help get MRI approved. No diagnosis, no referral for physical therapy. Took my business elsewhere. Thought these guys were the best. Guess Dr LAREAU couldn't be bothered. 😡👎 Xray tech very rude. I almost fell off unsecured platform for xrays. She's just laughed
Reviewed On Google
My experience was great and The doctor was professional
Reviewed On Google
Very professional courteous service
Reviewed On Google
I have been going to NEOS for about 20+ yrs. I had two hips replaced, & I a very happy with the outcome.
Reviewed On Google
All around good experience. Hank Casagrande is the best at what he does, and has a great personality.
Reviewed On Google
Professional office and staff
Reviewed On Google
Great office in East Longmeadow. Professional, caring, and get right to the problem.
Reviewed On Google
My appointment with Dr. Lareau, was excellent, he understood me, listened carefully, had empathy for the pain i was suffering in my right ft. Did an Ct Scan, at the very beginning, saw the prior surgery with pins that had been put into my ft, because of arthritis, had broken!,this was done by "another surgeon". I was called that surgery would be on May 23rd of this yr. i was worried the surgery was going to be like the prior surgery with the other surgeon( NOT of Dr. Lareau's !!!! ) i would have the same pain as i had in 2017. But no, i came out with flying colors! some pain but not like in 2017.Came home the next day, threw away the Nacotics the 3 days after home Just took Tylenol extra strenth, every 6 hrs. I was so happy. I couldn't believe it.! so much of a difference in Surgeon, and Surgeries. ! Dr. Lareau was kind and compassionate, and was very happy to see me so happy with surgery! Thank you. to all the staff.and all that helped. ! Lise
Reviewed On Google
Dr.Mark Dutille is the very best!!!I have knee issues, Dr. Mark Dutille has the magic touch. If you have orthopedic needs do yourself a favor and go to the very best.
Reviewed On Google
Don is the best. He answers your questions in detail . He treats your medical problem with care.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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