Royal Health Falmouth's Online Review Report Card

my mother was there for 3 months. horrible experience. the falmouth royale should be shut down for malpractice and neglect. period.

The staff was very attentive. Bryan who does PT had amazing insights and helped me work around a very hard situation. The food is ok. Not gourmet but it is calories that help you heal and I was thankful every meal was a good portion unlike a previous nursing home. Never had a problem with meds or having to call because they were there on time every time. Felt very secure and looked after. All in all Royal Falmouth was a very good experience. I'm glad I did my rehab there.

While they did a great job of taking care of mother while she was there, when the insurance company wouldn't pay anymore sent her home with absolutely no care pre-established. She needs continued rehab for her leg and is at this very moment is lying in bed not really able to move because no physical therapist is able to come out to help her. It was we can't keep her, here you go and good luck. Who cares that she can't walk. Home care and rehab should have been set up before she was released, ready to go. Instead we are getting denials and sorrys everywhere we turn to. How is she supposed to get better if no one will help her. My God how we treat our elderly! It's all a numbers game, never about the lives.

Was very impressed with the director of nurses Deb

Terrible place, combative/clueless staff. The only reason to send someone there is if you hate them and want them to experience neglect and abuse. You’ve been warned.

Father was placed here for a week. Management forgot about him for 3 hours at intake, took his belongings and stored them in a corner for three days without saying anything. You cant get a hold of case management or upper management to resolve problems. Frequently doesnt include family members in treatment meetings or updates.Nursing was great though.

They care a lot for their patients. Very nice staff.

By day it's a subpar nursing home, by night it's a torture chamber. I have reported them to DPH for their neglect of my loved one. If your loved one is trapped there, get them out.

My father David C Masters Sr. was put here into the Royal great job they took very good care of him treated him like family brought him back to health they do need more help into tough industry and I wish there was more people out there to help them but with the staff they have they do a great job the nursing staff the PCA's the Aministration the receptionist everybody there were great people I recommend it to anybody is family that means to go to Rehab nursing home my experience over all was a wonderful experience wish my dad didn't have to go there of course but because he did I'm glad it with 545 Main St, Falmouth, MA 02540sincerely, David masters Jr.