Holyoke Medical Center's Online Review Report Card
Holyoke Medical Center
3.8
Average Star Rating
849
Total Reviews
34
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of Holyoke Medical Center's Reviews
I am very disappointed of this Hospital. I went today, Covid positive, feeling horrible and had called in advance due to my worsening symptoms and was told to go to the ER. The Emergency room was EMPTY except for me and my daughter, two hours in waiting for labs to be drawn. I was outright refused a bed, and we were completely ignored by the staff, our questions brushed aside while we waited in the waiting room for anyone to see me. I eventually just got up and left having had no provider see me, no labs done and feeling worse. Absolutely dissatisfied and disappointed over this level of indifference and apathy at this ER.
Reviewed On Google
Very helpful and organized. I was in and out in 4hrs for fracture. Everyone was very nice.
Reviewed On Yelp
“Emergency center” 5 hours waiting with my Dauther With chest pains(7 chart of pain) Where are the Doctors and urgency NOT a EMERGENCY Dept. I don’t recommend, or if you wanna die waiting
Reviewed On Google
Nancy is one of the worst receptionists I have come across. The wound care staff is wonderful, but nancy just ruins the experience the moment you walk in the door. I have no idea how someone with such lack of gentleness towards people can be working in a hospital setting. Is HR blind?
Reviewed On Google
left in the waiting room for overv 6 hours most people here have been her for over 10 hours this hospital is a shame and disgrace don't come to this hospital
Reviewed On Google
Great doctor's
Reviewed On Google
Older building run down and dirty, varying provider offices are clean in their areas. Dark dreary
Reviewed On Google
ER department stole a necklace when I asked about it I was never even called back. The necklace was the only thing I had left from my father.
Reviewed On Google
Behavioral health department is an absolute joke. They will buy like your civil rights every time I get a chance. Do not trust any of them they’re not there to help you set up a problem buddy.
Reviewed On Google
i’m currently here my ten year old is having episodes and screaming and i’m here in a room full of adults who obviously aren’t having symptoms as bad as my son
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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