Monica Liao's Online Review Report Card

Waiting 45mins just for someone to answer :/ is insane. I love my Dr. Jennifer Jersack, she’s the best, just their answering service sucks. I have covid && want to talk to someone about chest nd backache :( not cool…

Awesome in person but dont try calling for appointment they will leaving waiting go in and insist you get appoinment had cleaning with damaris last week was told im getting appointment call monday still waiting tried calling no one answers and im at work terrible they need phone people to book appointments instead of making people wait until they in pain

Solo hay una línea telefónica para todo el edificio siempre hay que dejar mensajes de voz. Nunca te llaman para darte una cita llevo 5 meses tratando de ver un doctor y nunca me llaman.

Holyoke health Dental was good to Kyle, to a sense. They have specialists that enrolled him in insurance. They also saw him like in a few days for his pain and treated is dental infection by giving him rinse, and antibiotics.now his antibiotics are out, I really wish they scheduled a follow up to ask kyle about his situation now -post surgery.

I would highly suggest switching if you are assigned Dr.Kazim. One of the worst experiences I have had in the medical field. Poor communication, lack of sincere care. You will be left struggling with symptoms and she will not do anything to resolve your issues. She will try to send you to the ER, Instead of being investigative and doing some lab work.

Dra Barciona es lo peor q hay.. no hace citas en personas le quita a los pacientes medicinas para su presión arterial y lis deja sin revisarlos por meses. Mi esposo lo lleve de emergencia al hospital porque esta supuesta Dra pensó que el ya no necesitaba tomar su medicamento de presión Arterial . No se porq mantien esa mujer allí que obviamente es una ignorante . La vamos a demandar.

I miss Dr. Elizabeth O’Dair.

Your Medical Records Department of two employees don't cut it... hippa forms filled about 3 weeks ago still not in the system...1 employees blames the other for not updating info or they say the don't have it... do better... holyoke health center... my mom goes there. Get ur act together.. also. PHARMACY staff lack empathy!!! Rude as heck at times.

The entire center alone is garbage workers waste time gossiping instead of doing their jobs on attending patients and scheduling is lousy they never answer the phones been waiting 6 months for a simple physical and still no respond its not a hospital its a clinic very poor quality should be shut down

This place has some of the best doctors I have ever interacted with. Very caring individuals who actually take the time to figure out what is causing you to feel unwell, and to discover what the problem is. However, there is one major flaw with this clinic. And that is it's pharmacy. Today ( Friday ) I called to fill a refill on a very important prescription of mine, that I need for my well-being. The phone just rings endlessly. No voicemail. No one picking up. I decided maybe I should actually travel to the pharmacy because maybe they were just very busy. There was some light snow, and slush on the roads, but nothing serious. They closed due to the "storm" ( I put that in quotation marks because it is hardly a storm at all.). There were multiple people walking by the clinic in frustration realizing that it was closed ( I wouldn't be surprised if they were facing a similar issue as me . ) The problem here is that closing the pharmacy, without warning, and giving no alternative method for people to get their medications is not only inconsiderate, but irresponsible. What if someone needs a medication that there life depends on? In my case, I can have severe withdrawals and even fatal seizures when abruptly stopping the medicine I am prescribed. But I can imagine other scenarios where the pharmacy closing in such a manner could cause problems for people. What if someone needs medicine for their heart? What if a diabetic needs their insulin? This practice of suddenly closing their pharmacy without warning at the first glimpse of snowflakes is outrageous. It is absolutely deplorable, irresponsible, neglectful, and could put people's lives in danger. I highly recommend against going to this clinic's pharmacy. The doctors are great. Skip the pharmacy though. Español : Este lugar tiene algunos de los mejores médicos con los que he interactuado. Individuos muy atentos que realmente se toman el tiempo para descubrir qué es lo que está causando que te sientas mal y descubrir cuál es el problema. Sin embargo, hay un gran defecto en esta clínica. Y esa es su farmacia. Hoy (viernes) llamé para surtir una receta mía muy importante, que necesito para mi bienestar. El teléfono suena sin parar. Sin correo de voz. Nadie recogiendo. Decidí que tal vez debería viajar a la farmacia porque tal vez estaban muy ocupados. Había algo de nieve ligera y aguanieve en las carreteras, pero nada grave. Cerraron debido a la "tormenta" (lo pongo entre comillas porque casi no es una tormenta). Había varias personas caminando por la clínica frustradas al darse cuenta de que estaba cerrada (no me sorprendería si estuvieran enfrentando un problema similar al mío). El problema aquí es que cerrar la farmacia, sin previo aviso, y no dar ningún método alternativo para que las personas obtengan sus medicamentos no solo es desconsiderado, sino irresponsable. ¿Qué pasa si alguien necesita un medicamento del que depende su vida? En mi caso, puedo tener abstinencias severas e incluso convulsiones fatales al suspender abruptamente el medicamento que me recetan. Pero puedo imaginar otros escenarios en los que el cierre de la farmacia de esa manera podría causar problemas a las personas. ¿Qué pasa si alguien necesita medicina para su corazón? ¿Qué pasa si un diabético necesita su insulina? Esta práctica de cerrar repentinamente su farmacia sin previo aviso al primer atisbo de copos de nieve es indignante. Es absolutamente deplorable, irresponsable, negligente y podría poner en peligro la vida de las personas. Recomiendo encarecidamente no ir a la farmacia de esta clínica. Los doctores son geniales. Omita la farmacia sin embargo.