Cape Cod Hospital's Online Review Report Card
2.8
Average Star Rating
122
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
Cape Cod Hospital received 40.2% positive feedback, with patients praising the caring staff, excellent cardiac care, and clean facilities. However, 59.8% of the feedback was negative, primarily citing long wait times, rude staff, and inadequate pain management. Overall, the hospital is appreciated for its competent healthcare, yet it needs better time management and improved communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
List of Cape Cod Hospital's Reviews
Radiology had a xray done one hand ,very good service but the billing for radiology left it up to me to contact my insurance over a 38$ charge for the xrays when there free with my plan ...don't understand why it isn't a incentive and initiative for the billing
Reviewed On Google
Outrageous prices
Reviewed On Google
0
Reviewed On Google
0
Reviewed On Google
My mom complained of back pain for a full year. Cape Cod Hospital staff decided she was drug seeking for a YEAR before one doctor discovered she had cancer that caused several fractures in her spine. CCH is very lucky my mom is alive today. *Now* everyone is very cooperative and helpful. I'll never forget the way she was treated though. I can't bring myself to imagine what could have happened if it weren't for the one and only doctor who believed her. To Cape Cod Hospital: Don't bother giving me some number to call, you already tried that and then didn't answer me.
Reviewed On Google
Worst experience in an ER. Waited 5 hours and counting for my 92 year old mother to be seen. Waiting room 1/4 full. Many people taken first. Wasn’t given any answer when my mom would be seen or how many ahead of her. Saw people leaving without being seen at all.
Reviewed On Google
My visit spanned the emergency room and four days in the hospital. The emergency room personnel were very pleasant. They diagnosed a femur fracture but did not x-ray my ankle and missed the fractures there until I insisted on an x-ray (I am an RN). I bring this up because despite an x-ray or cat scan, a pelvic fracture was recently missed on a friend of mine. She had to return to the hospital due to pain and a second x-ray or cat scan revealed the fracture. The Mugar building (sixth floor) was beautiful and kept very clean. Staff were mostly pleasant, except in the recovery room (the RN clearly did not want to be there) but there were not enough of them. No one ever offered to assist me with a bath or "morning care." I had to request help. Nurse Katie was competent and inspired my confidence. Josie, a night assistant, was amazing and provided excellent care. She attended to everything within the scope of her practice with palpable compassion. I will never forget her. Sad that Cape Cod Hospital is experiencing staffing shortages like many other hospitals across the country.
Reviewed On Google
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Reviewed On Facebook
Sweet ladies at the front desk, awesome! Amazing maternity staff, nurses, doctors… all of them were grrrreat!
Reviewed On Google
Go to Boston.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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