New England Eye & Facial Specialists's Online Review Report Card
New England Eye & Facial Specialists
3.3
Average Star Rating
45
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
Yes
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Review Summary
New England Eye and Facial Specialists received 46.2% positive feedback, with patients praising the friendly staff, professionalism, and Dr. Beck's knowledge. However, 53.8% of the feedback was negative, primarily citing long wait times, communication issues, and administrative disorganization. Overall, the practice is valued for its expert care, yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of New England Eye & Facial Specialists's Reviews
I have been dealing with an eye injury that I received at work and have been dealing with for a long time Dr. Beck and Carmen have been amazing I would highly recommend them.
Reviewed On Google
I had been having serious eye problems and I was referred to Dr. Adam Beck for treatment. I was scared but he and has staff put me at ease. I met Dr. Beck a number of years ago when my eye problems were keeping me from living a productive life. In short, Dr. Beck was the best Doctor I have ever been seen by. He was attentive to my fears and concerns and is EXTREMELY knowledgeable at his job. He's kind, funny and a pleasure to work with under the duress I was facing with not being able to see very well. The best part was that he helped me in my time of need and get my eyes back to tip top shape! He brought my eyes back to where I was not having any issues. Because of his knowledge and his "bedside demeanor" I have made him the regular eye doctor for my entire family and I have no plans on changing. I also have great admiration and affection for his knowledgeable staff. Going to his office is never a chore, I don't wait very long and I am assured that Dr. Beck and his staff will do a thorough examination including dilating my eyes to make sure my vision is working they way it should. Dr. Beck and his staff are wonderful and I recommend them to all people who have serious problems with their vision or you just need a routine check up. They are professional, thorough and excellent at treating all of their patients. I highly recommend their services.
Reviewed On Google
They dont return calls. One dr practicing and juggles multiple people at once making you feel inadequate. i have vision problems and the dr was more interested in my visual field cut from a traumatic brain injury than actually checking my vision. Im very unsatisfied.
Reviewed On Google
Over two hours to wait to even see the doctor, and got no apology from him. Then he hardly looked at my eye issue then gave be drops that made my eye worse.
Reviewed On Google
Takes forever 2 hours plus and still wasn't done
Reviewed On Google
I went to Dr. Beck for an eye exam. I explained I'd had surgery 3 times for ptosis and asked if he thought it could be revised. To no surprise, he said he wouldn't attempt it., as did two other doctors. However, he has gone above and beyond in trying to help me with my issues and declining vision. I Never write reviews but...Dr.Beck deserves this! He Genuinely cares about his patients and his staff are always very friendly! I recommend him Highly!
Reviewed On Google
Cannot get anyone on the phone. it rings a half a ring, and states "The person you're trying to reach is on the phone. Please leave a message." I have left several with no calls back. Not impressed.
Reviewed On Google
It was my first time going there and it went great. Everyone was so nice and professional. The place was neat and organized. I felt comfortable going in during the pandemic. The doctor was also very nice and friendly.
Reviewed On Google
Best place ever !!
Reviewed On Google
Everyone in this office provides the best service! From Dr. Beck to the staff, everyone in this clinic was kind, helpful, and positive. They made my experience great, and I recommend New England Eye and Facial Specialists to anyone seeking brilliant service! Thank you so much Dr. Beck and staff!
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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