Jason Gilbert's Online Review Report Card

Staff is knowledgeable and treat patients with respect. Dr. Gilbert is thorough, focused on eye health, friendly and upbeat.

He spoke down and belittled my mother in law. He was lucky I wasn’t there to witness him using a paper towel roll to yell into her ear…if you want to know what it’s like here watch an episode of the Good Doctor

Amazed this man is allowed to practice medicine

Thank you the Dr Gilbert and his amazing staff. They took great care of my college student who navigated a worrisome eye condition on her own. They were super responsive and saw her quickly when she needed to get in. They followed her closely until the condition resolved. I highly recommend this office.

October 2021 I would NOT recommend Dr. Gilbert he's is arrogant and condescending. He spoke to my aunt like she was a 3 year old, then took an empty paper towel holder and put it up to her ear and spoke loudly into tube. He did this without warning, he assumed she didn't hear him.. when she had. Had to tell him to calm down and told him, he owed her an apology! My aunt takes care of herself and manages her affairs quite well. He apologized to her, it was definitely not sincere and I think he would not have, if I hadn't called him out for his behavior. Also had her thinking her eye condition was extremely going down hill, she saw the specialist a few weeks later, who reassured her the condition was stable. The women on the front desk have always been very pleasant and helpful. The assistant Nick who we had last few times was also great

I recently had eye surgery for cataracts and stigma correction. Dr. Jason Gilbert and staff were so kind and informative that it made these procedures so easy. They care abouttheir patients and their organization makes it a pleasant experience. I highly recommend Dr. Gilbert and his office.

My husband and I have been with Dr. Gilbert for almost 20 years. Although we have moved to the south of Boston, we continue to remain a patient there. He is the BEST!! He is very detail oriented and - in our opinion - extremely knowledgeable!! His wonderful staff is also friendly, efficient and vey helpful. You are in very capable hands with Dr. Jason Gilbert!!

Arrogant demeaning and a bully!!I took my mothers records and left after this man was condescending and rude to her. I left the office for a moment to get her an oxygen tank( we waited an hour and a half) after her initial tank ran out.  When I returned this DR was rude and argumentative with my mother!! I confronted him and asked for her records immediately....

The doctor's assistants keep changing, and not for the better, it appears, which is concerning. There is a sense of tension when gathering information from the patient. Long wait before the doctor comes in, juggling multiple patients. Interaction with doctor also feels awkward and strained at times. I continue because of his expertise, as of now. Must add that front office staff members are very pleasant.

Dr. Gilbert’s new hire, Dr. Patel provides me prescriptions for progressive eyeglass and at her insistence bifocal contacts, rather than the monovision contacts that work for me, that I spent months dealing with Dr. Patel on corrections that were never corrected properly. Within the year, I finally decided to insist on seeing Dr. Gilbert for the precscription corrections which turned out to be much better. I have Eyemed insurance which paid for my first prescription eyeglasses from Dr. Patel and has to come out of pocket almost $1,000 for the corrected lenses.Two years prior Dr. Gilbert had a different eye doctor in his employment who was wonderful but left his practice, thus having to deal with Dr. Patel who acted like a child when the bifocal contacts did not work for me. The previous doctor had already diagnosed mild cataracts, which is important to note here.Upon my corrective visit wit Dr. Gilbert he could not bill Eyemed again for the prescription exam because it was in the same year as Dr. Patel’s exam. So, he decided to have his office bill my Blue Cross insurance for cataracts, costing me another $95 in copay. I appealed the copay and the charter to BCBS. The same day Dr. Gilbert’s office called to tell me the $95 charge stands because it was my “annual exam”, which is a complete lie. Had my vision been corrected properly by Dr. Patel, I would not have needed to see Dr. Gilbert. Dr Gilbert did nothing in relation to my cataracts.This is why our insurance costs are so high. Because of swindling doctors.His office employees are rude and a disgrace.Go to Mass Eye and Ear and not these hack doctors.