Reliant Medical Group's Online Review Report Card

My primary care physician is retiring. I'm being tested for neuromuscular disease. I have diabetes, severe neuropathy and low BP and have had frequent falls. Complicated medical issues and now am told. I have to go to Framingham to see a Dr. because there are no Dr.s at Milford seeing new patients over age 18. Very disappointing. since I cannot drive and have to depend on family to drive over an hour each way instead of 10 minutes each way.Was originally told that I'd be seen by a different Dr. in Milford.Then told I could see an NP. Then told No pick. new pcp from Famingham or Southborougj. I'm near Rhode Island border.Have bouts of low BP and blood sugar.Traveling that far to a PCP is physically draining.

Reliant Medical took over my pediatricians office and the experience has been a NIGHTMARE. My daughter had a physical scheduled today and it was her first time driving there alone I called to let them know she was going to be late because she got lost . My daughter arrived 10 minutes late and waited for 5 minutes…the nurse was calling her in for her appointment and the RUDE pediatric receptionist said to wait because she had to check with the doctor first because she was late and they made her reschedule. We are 45 minutes away and called to let them know; although late she waited but had to reschedule This isn’t them first bad experience with Reliant but will definitely be the last!!! Staff is RUDE, billing CONSTANTLY makes mistakes and it’s IMPOSSIBLE to get an appointment If you’re looking for a pediatricians office DO NOT USE RELIANT MEDICAL EXTREMELY UNPROFESSIONAL AND RUDE

The receptionist is SO RUDE!!!!! Its extremely unprofessional! My sons doctor was also condescending and not helpful. I will be switching asap

The receptionist that answer the phones always have an attitude you can tell they don’t want to be there. My doctor is great. But I got hung up on and on the call back got nothing but attitude from a different lady

I am a 51 year old Diabetic with Heart disease and have been out of my insulin for 5 days because your office has not sent the refill over to my pharmacy! You actually told me it was going to be filled 5 days ago!

Michelle Dalal is one of the best pediatrics dr! Her nurses are great as well!

I had a horrible experience here. I wouldn't recommend anyone to go here. Dr.Goli was one of those doctors that dosnt care what your saying. I asked him to write me a prescription for a preventative inhaler he just made it seem like i wasnt talking at all and went on to his next question. He also makes you feel like your just complaining about what your worries are (He rolls his eyes a lot). I also had another appointment with a different doctor that was much worse than doctor Goli..... just dont waste your time at this place.

Dr Dalal and her team, all nurses and nurse practitioners, I wish I can remember and mention everyone's name are so professional, kind and helpful, return calls, problems solving, go above and beyond to help.

Went to Reliant on a Friday with pain in my kidney area. They did bloodwork then told me I had intestinal issues. Then said they would set me up for a CT scan just in case. Doctor told me they would call Monday for an appointment. Monday came and went and on Tuesday , I called the office. Told them no one called. They then told me they would call the CT appt place and should expect a call from them because they found a trace of blood in my urine sample. 2 more days went by and I called the doctor again.. same exact result as last time. Told I need to go but again nothing.. Then the doctors office calls me and tells me your results are in from the blood test and urine test and said they are waiting for the CT scan . That's when I knew I was dealing with a clown show and told them to forget it, I'm looking for a new doctor..

I've been a Reliant Med Group patient for years. I find them to be professional, respectful and doing the best they can for my health. My only issue is that I've had two PCP's leave, to go into private practice but have been very happy with the new PCP's I've found. It's so convenient that all medical services, like X-rays and blood work are available at the Milford MA location I go to.