Vibra Specialty Hospital Of Southeastern Massachusetts's Online Review Report Card

Our journey began August 21, 2021. My husband and I got sick with COVID and began the quarantining and recovery process. I recovered, but God had different plans for my husband. He entered into the ER with severe pneumonia and has not been home since. During this process, we have been BLESSED every step of the way. We have met angels in the form of nurses, doctors, receptionists, case managers, therapists, housekeeping, and many more. When my husband was moved from the ER to a rehab facility, I went to google and read the reviews for places. Vibra was one of the few who took COVID positive patients that also needed respiratory therapy. We were apprehensive because usually people write the negative reviews. We need not have worried. The minute my husband was brought into Vibra, he was assigned a case worker, Laura. She has kept in constant contact with myself and my husband every single step of the way. She has answered all of our questions promptly, and when she didn’t know an answer, she found out. When we had a concern, it was also addressed in a timely manner. We can’t say enough about the staff. All of his nurses, Respiratory (Scott and many more), Physical Therapy (Josh and many more), Occupational Therapy, Personal Care (Liz, Brooke, Juliana and more) have made his stay at Vibra amazing in the face of such a difficult situation. They have ALL been so encouraging, understanding, and nurturing to a patient for whom his anxiety has made every step of his recovery that much harder. To everyone at Vibra, we are sad to leave you, but know that my husband is leaving because you have all surpassed the requirements of your jobs. We are sad to be leaving you, but better for having known such kindness!!!!

The most kind hearted facility with staff that just shine. If you need to be in a hospital, this is the place to come to.

I had surgery in March 2021 at another hospital... had many complications... was in that hospital for over a month... surgical site would not heal...They decided they couldn't do anything else for me and that I definitely needed more help...I was sent to a hospital named Vibra, where I was introduced to a lady named Frith... she is head of the wound clinic...She basically saved my life...She had closed the surgical site and I healed completely... there were many other people that were involved... the nurses,CNA's (SHEILA AND ALICE) and to many more to mention... finally going home after being away for seven months.... THANK YOU VIBRA

The staff was incredible and very helpful.

This place is out dated and short of staff and don’t like to answer the call light and don’t clean the rooms or patients and some of there staff are rude

I was admitted to vibre hospital New Bedford after a fractured hip I got incredible care nurses were great food was good cnas were great the staff was top notch the rehab staff was the best overall a great experience

Great place, wonderful staff, very accommodating, great rehab department. Best around.

Everyone is so nice and professional always helpful ot and pt very good got me walking after a stroke

I was sent there to stay 3 weeks . I requested to leave immediately . The place is downright disgusting and grimey... the room i was in had clearly not been cleaned in a long . I had to use inhaler withing 30 minutes.. and i hadnt used it in a month prior... when owner came into room he said would u like me to have someone clean it.... shouldnt that have already been done daily and before patient arrived

Not sure how this place has the rating it does but let me begin by saying that this establishment may be equipped for but not competent enough to provide proper care for critical care patients. Especially patients on ventilators. My loved one must have had an infection every month they were there, they're under staffed which explains unanswered call lights. Oh the greatest part of our experience as a family was witnessing my loved one unable to call for the nurse because her call light was out of reach making her more anxious considering she was in restraints most of the day. Mind you they complained my loved one presses the call light too much. Who says that In? In addition, this place is dirty. I've walked in to open medicated cream containers just open to bacteria in the air. This is not the place for a criticallly ill patients. Please reconsider your decision about sending them here.