Cape Cod Healthcare Urgent Care- Osterville's Online Review Report Card
Cape Cod Healthcare Urgent Care- Osterville
4.3
Average Star Rating
8
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Sentiment Analysis
Cape Cod Healthcare Urgent Care- Osterville does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Cape Cod Healthcare Urgent Care- Osterville's Reviews
Closed for the season already. Would be nice if they could update their website, phone recording etc.
In and out within 40 minutes-- amazing! Everyone I interacted with was very friendly and courteous.
The facility was clean and the staff were friendly and accomodating. There was no wait when I went so I was seen immediately and was in and out all within 30-40 minutes. They truly listened to what I was saying and I feel like I received better care there than any care I've received at the Hyannis location.
Amazing facility! 30 minutes start to finish! It was very clean and organized. Everyone was very professional, kind and understanding. The doctor took the time to answer all my questions and made some recommendations for a specialist. I don’t know why other people had negative reviews… they aren’t violating your hippa rights, thats just a simple intake procedure for all facilities. This place is great and I highly recommend it in a time of need!
I was quite upset by the behavior of the 2 attendants checking patients in. There was no one sitting at the primary desk facing the waiting area, just 2 young women bellowing for you to come around to the check-in desk. There was absolutely no privacy for any of the patients. Due to the loudness of the questions being asked by the attendants you could hear everyone else’s business….why they were there, their addresses and phone numbers. HIPPA was definitely not being observed. They were also having inappropriate conversations about birth control and a girl seizing at a bar. On the flip side, the staff I encountered inside the treatment area were very courteous and professional. I received excellent care. I think more needs to be done to ensure patient privacy and increase the level of professionalism in the reception area. Patients deserve that much!
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Locations
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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