Hcrc Peabody's Online Review Report Card

My experience with this treatment facility has been outstanding across the board. Always treated with the utmost dignity and respect from the entire staff from the support personnel in the parking lot to the clinical and medical team and right upthrough the senior administration. I credit the kindness I've been shown from day one forward with literally saving my life. I will be forever grateful to these professionals. Unfortunately, the negative reviews seem to be the result of individuals that have difficulty with rules and that are burdened with a sense of entitlement that makes all things a struggle. There aren't any facilities of this kind doing a better job in my opinion.

If you are trying to get sober ,out of all the clinics this is the best around, very short time to get accepted and in, the counselors are very respectful and helpful, the nurses and the entire staff are super nice , it is one of the best clinics around, it also is a very clean clinic. They respect your privacy, it isn't like other clinics where you find people outside looking for new numbers and making deals, if you really desire to get sober this is the clinic to choose. They are busy at times, when this occurs they make sure to maintain your privacy, as they keep track who came in, and you sit in your car and wait your turn. The rules are posted everywhere, I have seen people not obey the rules then blame the clinic(it wasn't there fault) They do not tolerate, nor should they! racial slurs(i seen someone do this as he came in all messed up expecting to be dosed, and when they wouldn't he went off saying deragotory words, the staff handled it very well. If you desire to come up or down they ask your symptoms ,a new thing they are doing now is asking sponateoulsy how your feeling and if your dose is okay for you. people who go there and do not follow the rules should remember, we are the ones who chose to go there, we sought them out, they are only there to help us along the way of being sober! This is by far the best clinic around. I have recommended it to others,who have gone here,(over 10),and have successfully become sober.

This place thinks they own you. Got denied medication because I stood outside my ride waiting and Andy(parking lot man)told me I could not stand outside my car and wait. I stood outside my car and when I got inside he ran in like a second grader who got his ball stolen, and told staff I was being nusance! I stood my ground and they refused serving me...I'm on 85 mg and trying my best to remain sober off dope. Going to this place or any like it is like attending haters class and the haters run the school. Terrible place to go. Not recommended.

When a clinic is only open from 7-8 am on a saturday, then closed for the next TWO days! AREN'T COUNSELORS SUPPOSED TO CALL THEIR CLIENTS, THEY OWN YOU, THEY HAVE NO MERCY. i SHOWED UP SUNDAY AND TODAY, WITH OTHERS IN THE PARKING LOT!! WONDERING?!?!?!?! Well I talked to my buddy and HE got a call from his counselor, but me? NOTHING, I've missed three days now because nobody called ME! We get persecuted if we miss days and dont return our bottles on time, but NOTHING happens to you when you dont call us knowing we're going to miss THREE days!!!!!!! You're and unnacceptable clinic PERIOD! You treat us like slaves, The only light in that place is Seba and Andy

This clinic cut my boyfriends dose in half without warning because their supply was running low. They should be sued!

For most part the clinic is the best way to stay on track with recovery long term better than Lynn where I could get drugs just be standing in line

Blessings to you all save yourself life is so beautiful when your living & not hustling or worse sick . Think of us your family & friends we do care.

I am currently in treatment here. From the minute you pull in the parking lot Andy greets you with a smile everyday he knows everyone by name. The staff overall have been great and ive grown to know everyone just in passing. My counselor is the only counselor ive ever had more then a year. I trust her. I trust them and thats a huge parts of this. Thanks to my counselor KC.

I am truly grateful for this clinic. The staff , nurses, doctors, counselors and security are all wonderful. They helped me when I was calling about a family member. Got my family member in right away. This is a place where they care, greet you with a smile. They go above and beyond. This is the only place I've ever seen to where it seems that staff and everyone involved truly cares about the person in recovery, their actual recovery and their families. Plus, when I drop my family member off in the mornings hes in and out. Thank you for giving me my sibling back.

Helped me when I couldn’t help myself!! Great staff /nurses!! Very empathetic and respectful of why u are there and not judgmental!