Ophthalmic Consultants Of Boston-Quincy's Online Review Report Card
Ophthalmic Consultants Of Boston-Quincy
4.1
Average Star Rating
23
Total Reviews
17
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Review Summary
OCB Quincy received 78.3% positive feedback, with patients praising the great staff, professionalism, and thorough examinations. However, 21.7% of the feedback was negative, primarily citing long wait times and disrespectful behavior. Overall, the clinic is valued for its exceptional care, yet it needs better time management.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
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List of Ophthalmic Consultants Of Boston-Quincy's Reviews
This rating was given due to the incredibly disrespectful, extended wait times. This is not a rare inconvenience. This is a chronic inadequacy with time management. I find it extremely disrespectful & inconsiderate, to your patients, to be consistently treated this way. Very unprofessional.
Reviewed On Google
This clinic is horrendous. The wait time is always over two hours and there is never any update on when you will be taken. My Mom had to have a test which was scheduled for 10:30am and see her doctor at 11:15am. She completed her 10:30am test by 11:00am. She was not taken for her pre-visit to test her sight and eye pressure until 11:50am which made her miss her appointment with her physician at 11:15am. When I asked the assistant how much longer it would be for my own planning, she asked when we needed to leave and when I said 12:30pm because of afternoon meetings, she said "12:30!! Your appointment is at 11:15!" (12:30 would be reasonable in any other setting--I can take PTO for a half day to take my Mom to an appointment, I shouldn't be expected to take an entire day off of work.) Instead of being looped back into the schedule, her physician took every other person that was waiting in the clinic before her and took her last at 12:35pm. Dr. Lisa McHam is an excellent opthamologist and my Mom's Glaucoma is being managed well, but we cannot continue to come here because neither she nor any other Glaucoma specialist is available on Tuesdays when she has handicapped transportation available to her from her Assisted Living and the wait times are unreal. OCB Quincy continuously asks for surveys and your opinion, but nothing ever changes.
Reviewed On Google
Great staff. Courteous and very helpful
Reviewed On Google
Staff was great and the doctor was even better, great experience all around!!!
Reviewed On Google
Melanie Fullerton, I am writing to express my sincere gratitude for the exceptional care I received during my recent eye examination. Your professionalism and expertise were evident throughout the appointment. I particularly appreciated the thoroughness of your examination and your patience in explaining the findings and answering all my questions in a clear and understandable manner. Your commitment to providing high-quality patient care is truly commendable. I will certainly return for my future eye care needs and will wholeheartedly recommend your services to my family and friends. Sincerely, Elizabeth A.
Reviewed On Google
The BEST STAFF AND DOCTORS WORK HERE. I HAVE BEEN A PATIENT FOR OVER 10 YEARS. I WOULD NEVER GO ANYWHERE ELSE.
Reviewed On Google
Great service and prompt. Very attentive and concerned about my issue. Very attentive and truly concerned to correct my problem. I would highly recommend this facility.
Reviewed On Google
Very professional and knowledgeable and courteous.
Reviewed On Google
Thank you for all your help confirming my prescription and the need to have my glasses remade. I have ALWAYS had the most excellent service here and I have the utmost confidence in all of the doctors and technicians who work here.
Reviewed On Google
My experience on 12/05/ was very positive. The waiting time was good and the Dr. McCann listened to me with great attention.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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