Steven Frank's Online Review Report Card

I had found a tick on my head over my ear area last year and he put me on doxycycline, but being on a r.a drug I got pretty sick and was taken off them within 6 days.i had a marble size lymph node on my neck as I didnt detect the creature for 10days after cleaning up a area in my yard.i dont think that was long enough time to be on the med.and my p.t told me I should get a full panel lymes test and dr.frank gave me and the p.t a anger attitude saying I dont have lymes!! I dont know what the big deal is to order the test,so me being scared of the fact of having the disease with also not having a spleen due to having cancer 30yrs ago,went home crying in my driveway.

Failure to individualize. Failure to listen. Failure to help. Overall failure. Moving on.

With everything going on with Covid, you would think a Dr’s office would try to help out with concerns a patient is having. I have had my physical cancelled on me twice, again understandable. On the second cancellation I voiced a concern I was having and wanted to try a medication to help me out, something I had planned on discussing with Dr on the visit that was just canceled. The response I received back that since I haven’t been seen in over a year I need to wait until I can get an appointment. The only available appointment I am able to get is 7 months out. So apparently my concern has to wait until it becomes a major problem. I was told if I wanted to address my concern sooner that I should go see someone else. I took that advice and I am Leaving practice. Would have been nice if I was even offered a telemedicine visit, would have taken less time and I would have had a resolution to concern.

I've never been happier with a doctor doctor Frank

Best doctor ever, at my 40s I found that a doctor like Dr. Frank cares about his patients ,beyond just the RX! He fallows up and makes sure that you stay healthy .

Doctor Steve is Super!! I took my girlfriend Eileen A. Little to see Dr. Steve because she was having balance problems and kept falling over on her right side . Thank goodness for Dr. Steve!!!!! He got out his Chisel and plainer and in no time whittled away and filed down Eileen’s left foot. She no longer falls over to the right. It’s now the left side. Oh well, back to Dr. Steve

Dr Frank should be removed from the medical board for pure incompetence as a physician. He was my PCP for a long time (always thought it would get better) and every time I had an issue, he would downplay it as a non issue and say "you're perfectly healthy" and only after I begged would he give me a referral to a specialist, but never actually tried to figure out the issue on his own. A relative of mine was in severe back pain and after imaging tests it was revealed he had two herniated discs and Dr Frank said he needs to learn "pain management" through chiropractor and rest. Two herniated discs require surgery! not simple pain management. Long story short, he went elsewhere, had surgery to correct the herniated discs and is significantly better now. If you are looking for a PCP that will actually try to help you and figure out out what the issue is, look elsewhere as Dr Frank is beyond useless.

Ridiculous office, very rude. The doctor is always in a rush. Many screwups. Stay away if you know what's good for you.

With everything going on with Covid, you would think a Dr’s office would try to help out with concerns a patient is having. I have had my physical cancelled on me twice, again understandable. On the second cancellation I voiced a concern I was having and wanted to try a medication to help me out, something I had planned on discussing with Dr on the visit that was just canceled. The response I received back that since I haven’t been seen in over a year I need to wait until I can get an appointment. The only available appointment I am able to get is 7 months out. So apparently my concern has to wait until it becomes a major problem. I was told if I wanted to address my concern sooner that I should go see someone else. I took that advice and I am Leaving practice. Would have been nice if I was even offered a telemedicine visit, would have taken less time and I would have had a resolution to concern.

With everything going on with Covid, you would think a Dr’s office would try to help out with concerns a patient is having. I have had my physical cancelled on me twice, again understandable. On the second cancellation I voiced a concern I was having and wanted to try a medication to help me out, something I had planned on discussing with Dr on the visit that was just canceled. The response I received back that since I haven’t been seen in over a year I need to wait until I can get an appointment. The only available appointment I am able to get is 7 months out. So apparently my concern has to wait until it becomes a major problem. I was told if I wanted to address my concern sooner that I should go see someone else. I took that advice and I am Leaving practice. Would have been nice if I was even offered a telemedicine visit, would have taken less time and I would have had a resolution to concern.