Rakesh Gupta's Online Review Report Card

Oh my God!!! Save yourself the headache and stress!!! This office is HORRIBLE!!! And so unorganized!!! First off my Primary referred me here after not being able to breath for a couple weeks! Took 6 WEEKS to get in! Then ON the day of my appt..they call me and tell me It's been switched to a phone appt. Well?? I've never been seen, so what can he do over the phone?? I call and ask, and the person answering the phones has not a clue!! And held for 8 minutes before being disconnected! 3rd call to nurse, never called back to get my info FOR THE APPT! I finally called again and spoke with Nurse. She tells me Dr. Had Covid about a month ago. That's why the phone appt. Ok. I understand that, but could they not have called me a month ago and told me? So I could make my own decision to seek a different Dr. Instead of wait another month to NOT be seen. She gets some info (most meds) then asks me to hold for a "minute" after 8 minutes I'm transferred to someone else?? Asked to hold. Hold for ANOTHER 7 minutes, then get disconnected AGAIN!! Nurse never calls me back to get the rest of my info. They also say they never got my Xray results and My Primary Dr. Notes. Even though they were sent twice! So about an hour before phone appt. I try and call nurse back bc she still does not have all my info (you know, like my AGE and the fact that I have asmatha) I wait on hold another 10 mins. And then I hang up. So, appt is @ 3:45. At 4:30 I call to ask if Dr. Will be calling and when? (I understand running late! This isn't my first rodeo. Usually the nurse calls you to tell you "Hey, Docs running an hour behind) Again, I get to talk to some rude, uninformed person who can and will only tell me "He has until 6" over and over again..Look. I'm a SINGLE mom and caregiver to my adult daughter with Special Needs. My time is not my own. Anyway Doc calls around 4:45 SO AN HOUR LATE... short call. Trys to convince me to come for a sleep test?? Dude, I CAN'T BREATH AND MY LUNGS HURT!! He owns a sleep clinic, so trying to sell me on that! Then says "well, I'll order pulmonary test and see you in 6 weeks" WHAT??? What part of I CAN'T BREATH AND MY LUNGS HURT do you not understand??? I'm on 5 different meds for breathing. Yes, I've had a Covid test, it's Negitive! I'm calling my Insurance Co Right now to get another referral! This place is a S**t show!!!

He is selfish and conniving. You wait for at least an hour after your appointment time to be seen. His PA is better than him and more understanding

I am so pleased with the care I have gotten for my sleep apnea from Dr. Gupta. Using the CPAP mask and equipment is making a significant difference in how I feel! It can take quite a while to get everything working properly and he has been really good about working with me to get the appropriate mask. I didn't think I was a mouth breather, but I am. Once we got that taken care of, my scores (on the software that I installed on my phone) started to improve and we are now fine tuning the type of full face mask I wear, so I can get a really good mask seal. It hasn't been an easy process for me to master, but with Dr. Gupta's help and my committing to making it work, it has gotten much, much easier. The payoff is feeling so much better. I like Dr. Gupta. He is helpful, professional and personable. One other thing to mention - after my first sleep study, the sleep technician (I think her name was Sasha), advised me that to get the sticky stuff from the leads on my head off, I should first wash my hair with conditioner before I used shampoo. That worked perfectly and made a huge difference!

Dr. Gupta diagnosed me with sleep apnea both central and obstructive, ran pulmonary tests and two sleep studies and refered me to a respiratory therapist who set me up with a very high tech CPAP machine. I have never ever felt better after visiting Dr. Gupta! He and his staff are amazing! He is very professional and hands down the best doctor I have ever Had in all of my years. I can't thank him enough for transforming my life like he did. I never realized how sick I was. And I never thought I would ever feel this good! Thank you Dr. Gupta and staff! Before you go anywhere go to him first. You won't go anywhere else, that I can assure you. I highly recommend!

Dr Gupta is one of my best doctor I ever had. I don't care of some waiting time on his clinic as long as I got the proper medical cure.

My parents and other family members have been seeing Dr. Gupta for over 15yrs. He is very knowledgeable and attentive. If we call after hours, he always calls us back. His staff is also very friendly and helpful.

Dr. Nelam Gupta is a very good doctor. She genuinely listens and is compassionate and friendly. The only draw back is limited appointment times and far apart.

Dr. Rakesh Gupta took excellent care of my mother until she passed. I have personally been a patient of Dr. Gupta since 2005. I have received the best medical care and hosptal care under Dr Gupta. I recommend his clinic.

I want to rescind my positive review for Dr Gupta. Dr Gupta may be capable of being a pulmanologist but that is the limit of his abilities. Dr Gupta has shown complete incompetency and a lack of capacity to be a sleep specialist. I would not recommend this Dr to anyone nor would I recommend his office staff. He hires people in his family to work inside his office and they have no experience with working in a medical office. I was told by an employee of this situation.Dr Gupta has zero skills in following through with any sort of test. If you ever have the misfortune of being one of his patients, RUN. Immediately inform your primary care physician and insist on seeing an actual specialist with competency.

I'm so pleased with this medical group Dr Gupta is great his staff Has been so nice..I went today for a lung function test w the lady who gave me this long tiring test was wonderful.. I so appreciated her compassion.. also the sleep study staff was also awesome... Thank you Mary for making my first time a much easier time at this stressful time if my life !!!