West Somerville Dental's Online Review Report Card
3.9
Average Star Rating
223
Total Reviews
22
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
West Somerville Dental received 56% positive reviews, with patients often commending the knowledgeable and friendly staff, flexible scheduling, and professional atmosphere. However, 44% of reviews were negative, criticizing surprise billing, misdiagnosis, and questionable treatment recommendations. Overall, the practice is praised for its customer service, though transparency in billing and treatment necessity needs improvement.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Facebook
List of West Somerville Dental's Reviews
Great dentist office! Nice, professional staff & great dentist. Everyone is very helpful & accommodating.
Reviewed On Google
The dentist and front desk are very friendly. They have very flexible availability so I was able to get my filling done right after the examination.
Reviewed On Google
Efficient. Professional. Thorough.
Reviewed On Google
Been coming here since 2010, and they are always very kind and accommodating.
Reviewed On Google
Easy appointment, very knowledgeable, did a thorough job!
Reviewed On Google
I got decent cleanings here, however the dentist wasn't interested in listening to my concerns. They also didn't provide any goodies at the end of the appointment (toothbrush, toothpaste, etc). It is nice they have tons of appointments available, all of which can be booked online.
Reviewed On Google
I've gone to them since 2012 for teeth cleaning, and they've always been good! I didn't like a peridontist I saw there but those are independent and rotate between practices, so it would be incorrect to have that ding them of a star in this review.
Reviewed On Google
Best in town
Reviewed On Google
Never going back!! Stay away from this place.
Reviewed On Google
By far the worst dentist I have ever seen. I went in for a Crown, but it took four visits for the dentist to get the right mold, requiring me to return four times over two weeks. To make things worse after the third visit she cracked one of my teeth and when I confronted the dentist she insisted that it was already cracked. Avoid this place at all cost.
Reviewed On Yelp
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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