Cooley Dickinson Medical Group Urgent Care's Online Review Report Card
Cooley Dickinson Medical Group Urgent Care
2.7
Average Star Rating
43
Total Reviews
0
Recent Reviews
1
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Cooley Dickinson Urgent Care Southampton received 48.8% positive feedback, with patients praising the professionalism and efficient care. However, 48.8% of the feedback was negative, primarily citing poor communication, long wait times, and inadequate care. Overall, the practice offers decent healthcare yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Cooley Dickinson Medical Group Urgent Care's Reviews
My husband walked in at 4:30 no waiting was told because they had charting to do they could not see him didn’t even ask what was wrong!
Prompt friendly courteous professional. Thank you.
Super caring people, great teamwork within the facility. Great listening skills, great staff in general
I was a patient at Urgent Care Southampton yesterday. I was in a lot of pain and had not slept well in days. When I arrived I was greeted and ultimately seen in a timely fashion by true professionals. The three women , one at the front desk, the young intake woman, and the matter of fact, non judgemental doctor ALL were wonderful!!! Even though I was still hurting I left there feeling confident that everything would be fine soon. I'm a resident of Easthampton and am so happy to have Urgent Care Southampton close by. They truly made my day!!
Very professional staff. Appts taken on time Always clean & neat
I haven't been here since last year and yet she still remembered me. They are great people doing a stressful job not knowing what will walk in next. I do think CD needs to think about extending the lab hours. It'd be more convenient for those that work till 3 or 4 and don't want to go to Northampton.
This place refused me care f them
Stopped in on a Sunday, no appointment set as I had an issue with my ears and hearing. Was super helpful and very informative. Thanks you.
I've been here several times and its never the same. 3 out of 4 times they tell me to go to the hospital for basic illness such as vomiting. One time I came in with a soar throat and fever, they took cultures and ruled out strep, covid and flu and did nothing else but charge me 178$. One time I went in with an ingrown toenail and they helped me imensly with immediate care. I never know whether they will help me and my family or not.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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