Bioscrip, An Option Care Health Company's Online Review Report Card
Bioscrip, An Option Care Health Company
1.8
Average Star Rating
21
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Bioscrip, An Option Care Health Company's Reviews
The customer representatives have no courtesy to inform you that you are being transferred or being put onhold. Long wait times that's why I am giving one 🌟
Reviewed On Google
Horrid company to deal with and wish there were other options for enteral and respiratory supply. Their only saving grace is Stephanie in respiratory!!!! I cannot tell you how many times I can’t get my coordinator on the phone or msgs left to be returned in a timely manner. Do they even hire enough staff or offer competitive wages for skilled staff retention?!?!? No one knows. How many times have I had to reuse an enteral bag that is single use and use pediasure from the store($$$$) to feed my child because they cannot act in a consistently professional and efficient manner!? Get your act together Option CareHorrid company to deal with and wish there were other options for enteral and respiratory supply. Their only saving grace is Stephanie in respiratory!!!! I cannot tell you how many times I can’t get my coordinator on the phone or msgs left …More
Reviewed On Google
Most unresponsive company in the world. all numbers lead to same place and the prompts bring you to circles. Please use somebody else for ur loved one as these people will leave you hanging out to dry. I’ve called 10 days straight and can not reconnected w Ed in southboroNo matter what number they give u brings I to same place w prompts that don’t workMost unresponsive company in the world. all numbers lead to same place and the prompts bring you to circles. Please use somebody else for ur loved one as these people will leave you hanging out to dry. I’ve called 10 days straight and can …More
Reviewed On Google
Use for my husband and every question is answered simply. We had a issue with a pump they replaced it within 12 hours
Reviewed On Google
Please do not use this company. They are the worst. Will send you bills for things you have not ordered. Horrible customer service skills. Just stay away. Wish we knew more but unfortunately this was our only option from the hospital.
Reviewed On Google
I have been dealing with BioScript for eleven years and find their Enteral department to be responsive , pleasant and professional. I have nothing but praise for them as they have gone above and beyond for my special needs daughter ensuring that she has her supplies as quickly as possible each month.
Reviewed On Google
Terrible customer service!!!
Reviewed On Google
This company is complete and utter trash. They never anwser the phone. They always lose the script from my daughters doctors and i have to send it 3 to 4 times. The custumer service is rude. Horriable company. Avoid them at all costs if you can.
Reviewed On Google
BAD BAD BAD!!! I have never written a comment on any business. But this company BioScrip is very disappointing. I can never get through when I call to order my child formula. I left multiple messages they NEVER returned my call. Every months they delayed my child order, not just a (day or two) but weeks. It's disgusting and I will cancel my contract.BAD BAD BAD!!! I have never written a comment on any business. But this company BioScrip is very disappointing. I can never get through when I call to order my child formula. I left multiple messages they NEVER returned my call. Every …More
Reviewed On Google
Horrible company to deal with. My daughter is waiting every month for her feeding supplies and prescribed formula. They don't care about the people who rely on their services. These people hate their jobs and it shows every time I speak with them and it rakes multiple calls to get through. I just called 12 times in a row without getting an answer which is common. Guess what now they are closed for the holiday weekend. I am fed up with this company but they have the contract for my daughters formula. Do not use this company if you don't have to.Horrible company to deal with. My daughter is waiting every month for her feeding supplies and prescribed formula. They don't care about the people who rely on their services. These people hate their jobs and it shows every time I speak …More
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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