Baystate Brightwood Health Center's Online Review Report Card
Baystate Brightwood Health Center
2.1
Average Star Rating
14
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Baystate Brightwood Health Center does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
Yelp
Facebook
List of Baystate Brightwood Health Center's Reviews
Rather keep prescribing meds Instead of taking care of the problem!! So tired of them not listening to my concerns
Reviewed On Google
It's sad how this place has changed so much. Concerns are not addressed, the staff does not care how you feel. To be able to see a doctor you have to wait months, they do nothing to keep the patient in the clinic. Right now I feel so frustrated.
Reviewed On Google
This place is absolutely horrible. Staff have a horrible attitude over the phone as if it bothers them that you are calling. Concerns aren’t addressed no one knows what they are doing. Refills aren’t filled or take days on out even with important meds. Wouldn’t recommend it to anyone!
Reviewed On Google
Has on MH that they’re accepting new patients, but when I called they refused to see my 1 month old newborn. I spoke with Sherry who I explained having called about 20 different Peds who all refused a 1 month old new patient. I also explained my son was Frank Breech and needed to be seen for a scan on his legs as well. She put me on hold to speak with someone. She then told me that the practice approved to see him and that I would just have to change his plan to the Be Healthy Plan and call back to schedule his appt (she was going to give me the 28th of this month). She also told me she was going to write a note in the system so when I called back no one would give me an issue. I did exactly what she said and called back 16 minutes later and spoke with a different lady who apologized with a giggle and said bc my son was a little over 1 month that they couldn’t accept him as a new pt and that Sherry was new there and she had given me the wrong information. Thank you for refusing to see my newborn who is 43 days old, you have lived up to your horrible reviews.
Reviewed On Google
3 horas pa una cita 1hora esperando afuera 1 hora esperando la doctora 1hora despues que llega ella omg siempre lo mismo
Reviewed On Google
Doctor Rivera is amazing
Reviewed On Google
It’s worst place to go if ur a chronic patient who have a primary doctor there , it’s Closed to impossible to get a hold of the primary care doctor...
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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