Reliant Medical Group's Online Review Report Card

Everyone at reliant are great, they cater to your medical needs promptly, Np Arcand is phenomenal, very polite, listens and very professional. Thanks for all you do reliant staff at Webster and I appreciate all the care and undivided attention genuinely.

Bathroom for "workers" only

Good doctors and nurses. Everyone in billing should be in jail. I have has 3 procedures done in the past year and though I had either workers comp or myself paying to settle account. I still get bills for the same things....just months later.1. Had a test done. Cost 31 for handling and I paid that. 2 months later received another bill payed that a month later another bill for the same test. And it wasn't a mistake the balance magically re-appeared on my chart. Fought them for 3 weeks before they dismissed it.2. Had an accident at work and required an ER visit. Cost 400. Contacted my workers comp adjuster provided all information as they took care of reaching out. A month later received a bill. Asked my adjuster if he settled the account he said he did. So I sent him the bill and went to contact them. Another month later received another bill. Contacted my adjuster again and then handed him the new bill. He told me he had not reached anyone and they just leave him on hold or just don't call him back. A month later received a 3rd bill for 400 dollars. I contacted them this time and spoke to them about how I had workers comp handle the situation and that it was settled then magically they found all those payments and messages and settled the account.3rd a standard PCP visit co pay of 25 dollars. Payed that at the office. Just received a bill guess what 1 month later. I'm fighting them on this now.This office is double charging everything. It's no accident. I've known enough crooks to know this game they are playing. Shame on relient medical group, shame on your billing , shame on your ethics. This should be criminal.

Stay away from this place !! They have to many patients your just a number. they do not care about you !!the staff answering the phone is very very rude and when I tried to make a complaint the nurse lied and covered for the women answering the phone!! Stay away at all cost

Customer service was less than accommodating..I spent a half an hour calling between my pharmacy and my doctors office to refill a prescription and when I asked my doctors office if they could contact the pharmacy to straighten things out I was told (with an attitude) they probably wouldn't have time to do that.

they speak of follow up , but does not happen . Was sent to the Harrington ED , nurses nice , doctor unimpressive . They lied to me and kept my driver's license hostage . Finally someone came in and threw it on the table and mumbled . This was after I threatened them , they wanted something signed , I said no , No license , no sign . Would go if maybe bleeding to death . Avod when possible . The nurses at Reliant are very good. Otherwise , have a nice day....somewhere else .

Was so disappointed, went for extreme pain.. he just said my spealist doctor would handle that, when i clearly said he wasnt.. he was trying to walk out the door, when i was still talking...

This place is unbelievable, you can’t talk to your doctor! Some Nurses are obviously overwhelmed, one of them said to me , “well we have have slot of calls to return & are very busy”

I had an appt with dr levenson, he was very professional and a real gentleman. Am pleased to have him as my doctor.

When you need a appt, you have to wait a long time. Docters where inconsiderate to needs. Diagnosed incorrectly, they argued my suspicions on diagnosis, went to hospital and my diagnosis was as suspected, came back with papers and even then, they where inconsiderate to the attention of health needs.