Atrius Health Wellesley's Online Review Report Card
Atrius Health Wellesley
3.9
Average Star Rating
803
Total Reviews
5
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Harvard Vanguard received 67.9% positive feedback, with patients praising the convenient locations and friendly staff. However, 32.1% of the feedback was negative, primarily citing inefficient administrative processes, rude behavior, and prolonged wait times. Overall, the practice excels in accessibility and staff demeanor yet it needs better administrative coordination and patient communication.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of Atrius Health Wellesley's Reviews
The best!
Reviewed On Google
Great
Reviewed On Google
I have never seen a worse care team. Dr. Jin literally refused to prescribe medication to help severe MCAS symptoms. She said go to the Emergency Room if it gets bad — despite it being daily hell — instead of helping after issuing a diagnosis. I am appalled. This is disgusting.
Reviewed On Google
no one returned calls or messages from their "my health" portal for 3 months. clearly the place has more patients than they can handle. Maybe a victim of corporate greed. going elsewhere from now on.
Reviewed On Google
This was the 3rd time I’ve reached out…I am a health care provider and would never ignore my patients this way! Dr Logan is always on top of things so not sure where the disconnect is this time
Reviewed On Google
I have had nothing but great experiences with the staff and clinicians here!
Reviewed On Google
worst doctors office in the history of doctors offfices. I have been going here since I was in pediatrics and finally now that I'm old enough I am going to change and never come back here again. last week I came in to talk to a doctor about an authroization for PT and was referred to her secretary. This secretary (Hannah) was the nastiest woman I've ever spoken to. i over heard her tell her coworker "why is she here, she shouldn't even be in our office" because she's right- i had to come in and confront them because they don't answer the god damn phone. Then she continuted on to call me "honey" in the most condescending tone. Fast forward to this week - I'm on my third appointment for a sinus infection. The physician is trying to give me new antibiotics for it, even tho I have already gotten a yeast infection from my last round of antibiotics. This male PA then had the audacity to look me in the face and tell me "yeast infections aren't a big deal they're not that bad". This is absolutely mind blowing to me. He had never had a a vaginal yeast infection and actually they're the most painful and uncomfortable things ever - so it would be really nice if a "doctor" didnt express his feelings about something he doesn't know anything about. I am so beyond disappointed with this care and i hope at the very least, Hannah is taught to have better customer service and the PA victor doesn't mansplain about something he knows NOTHING about.
Reviewed On Yelp
Overall this is a decent one-stop shop (with a few exceptions) for one's basic medical needs. My PCP (Dr K Klaus) is exceptional and all specialists I've had have been acceptable at least, often better than that. Another aspect that stands out is that appointments It's a relatively small operation so as a patient you get to know people on staff, All things considered, a positive experience
Reviewed On Yelp
The administration is a disaster! I requested the referral 3mons ago and they never send it out to another provider! And they made me wait for over 20 mins and still no one picks up the call! Unbelievably horrible! Considering to switch to another clinic!
Reviewed On Google
Unable to get any response. Need medical care. Have left numerous messages and no contact.
Reviewed On Facebook
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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