Baystate Home Health- West Springfield's Online Review Report Card
Baystate Home Health- West Springfield
2.3
Average Star Rating
6
Total Reviews
0
Recent Reviews
2
Review Sites Found
Accepts Medicare
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Baystate Home Health- West Springfield does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
Yelp
Facebook
List of Baystate Home Health- West Springfield's Reviews
Would never recommend this hospice. My mother was on it for about 6 weeks while in Memory Care Assisted Living. Nurse came 2x/week. Good for medicating. Aide in 3x/week for personal care . She was great. Chaplain in a few times. That’s it! Never saw or spoke to a social worker even though I had mentioned possibility of taking mom home., Did notice on Medicare statement that payment included Social worker. Requested volunteers through aide but never had any. Most disturbing was mom died on her birthday and have never received ANY communication from hospice after her death. No grief counseling,etc. Talked about care plan when signing contract. Do not feel they fulfilled their responsibilities.
Reviewed On Google
Wouldn't take my father, because they said he was going to live another 6 months - died a week later. About a month after that, called and asked for him (they knew that he'd died! ). Two months after that sent a note to my mom saying that he'd been gone for a year, and they know how difficult that is. I called to ask to be taken off their contact list and they said they could do that - without confirming who i was.
Reviewed On Google
CALLED SPOKE WOMAN IN INTAKE ABOUT MY MOTHER WHO WAS DECLINED FOR HOSPICE AND AS i ASKED FOR UNDERSTANDING OF WHAT SHE MEANT BY NON AMBULATORY SHE PROCEEDED TO STATE WE ARE GOING IN CIRCLES ABOUT THIS . SHE COULDN'T HAVE BEEN BOTHERED TO SENSITIVELY DISCUSS HER CONCERNS , RUDE AND HUFFED AND PUFFED . GREAT WAY TO DEAL WITH A DAUGHTER WHOSE WATCHING HER MOTHER DIE DAILY . ALSO THEY WONT TAKE ANYONE ON THAT BASICALLY CAN STILL OPEN THERE EYES, COMPLETELY USELESS. DO NOT TRUST THEM WITH YOUR LOVED ONES.
Reviewed On Google
Lack of empathy. Ran out of pain medications twice. The last time being within 24 hours of death. Fortunately, enough family support with medical backround. HHA great
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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