NORTH POTOMAC SMILES's Online Review Report Card

They are the worst. Went for my first appointment and got turned away saying I need a deep cleaning and the annual one wont suffice. Next appointment was 3 months later and they gave it away to someone else! I was sitting in the parking lot waiting for them to give me the heads up to come and they called me telling me they gave it away. Drove here 2 times and both times were pointless. Took time off work to come here only to be disappointed. Never coming here again.

I have to give this practice 5 stars. Ive been living in the Rockville area for almost 15 years and have visited a number of dentists. Dr Matthews is wonderful, pleasant, attentive, and not overzealous or eager to pull, cap, etc like many dentists Ive observed. The office itself is extremely efficient in terms of appointments,processing your required forms or insurance, and Xrays etc. They state of the art clean equipment. And, the service is prompt. This is my first impression. I will continue to observe and look forward to having my teeth cared for here at this place.

I called in to get an appointment stating that I had abscess on a tooth that would mostly likely need extraction. I told the young lady I was in so much pain, that I was ready to pull my own tooth! She stated that she understood and the dentist would be to help relieve my pain.I also stated on my questionnaire that I have pretty bad gum disease and was looking into implants. I know my situation is bad and wanted to be upfront.I get to the appointment and the Dr. tells me, that my case is to advanced for the office and they cannot treat me until after I see a periodontist and only for the tooth extraction. They did not remove the tooth, take care of the abscess, and gave me a prescription for antibiotics (I had to ask) to take WITH FOOD! I cannot eat because of the tooth and the Dr. was aware of it. This Dr. seemed annoyed that I was even there seeking help. I know I am not the ideal patient because of the neglect of my teeth over the years; but I went there looking for help and I left out the same way I came in.

Very nice experience. Everyone at North Potomac smile is professional and extra nice.Love this place.

I had tooth pain on my left side for two years, and I was not happy with the first refills though they did help my teeth but not my pain. Dr. Kodsi quickly followed up and responded to my comments. He carefully checked my teeth again and provided options based on risk assessment. I am very impressed by his customer service and professionalism. He and his dental care are highly recommended.

Absolutely the best dental practice around! The staff is always so friendly, personable and accommodating. Rita always makes scheduling a breeze and treatment is reasonably priced and she always tells me exactly what is covered by my insurance and what may not be so there are no surprises. I actually do not hate going in for treatment (who really likes going to the dentist ?) and Dr. Kim always makes me feel comfortable and Maria also did a great job with my very difficult crown.

I really enjoy coming to this dental practice. My wait is never long in the waiting room, my dental hygienist is always friendly and my cleanings are thorough.Overall, I love coming here. I'm able to come before work and they get me in and out quickly.

North Potomac Smiles is an excellent dental practice in my neighborhood. Dr. Nadim Kodsi, his associates and staff are very knowledgeable, attentive and courteous. I feel that my family gets the best dental care there. They really have their act together. Of note, they have made great use of the latest technology for scheduling, confirming appointments, and billing.

My husband, daughter, and I are all patients here. We find everyone to be very nice -- the front desk staff, hygienists, dental assistants, and dentists!! No complaints.

Dr. Kodzi and his team at North Potomac Smiles are first rate. I've received excellent treatment and strongly recommend him and his staff.

My family and I were patients there. I called in early October to make 2 regular checkup appts for my kids and the first available date was March 17. That is absolutely a ridiculous amount of time to wait. There is no way they could be that busy. I have since changed dentists and can get an appt with minimum wait time.

The high turnover on their dentists says something about how the office is run. Ive had a new dentist every year. Now the staff withhold information about services and insurance coverage until after your visit when you are forced to pay a huge bill, because it helps their bottom line. They offer no scheduling flexibility, if you have to reschedule, your next appointment will be 6 months from then, so you only get 1 appointment that year.

I have been coming here for several years. Everyone is very friendly. Dr. Kodsi is one of the best dentist I had. Friendly and thorough. Not pushy at all to purchase and is honest. There is free wifi in the waiting area. The place is very clean and all the hygienist are professional. Strongly recommend this practice!

Ive been going here for the last 3 years. Wonderful service and they see patients promptly and as close to their scheduled time as possible. All the staff members are really nice especially the dental hygienists they always engage in conversation and treat you as an individual and not just another patient that they have to see. Each time I go there I leave happy and satisfied and I know that I amIn good hands.

Ive been coming to North Potomac Smiles for the past 6 years. The staff is very friendly and helpful, always try to accommodate and work with your schedule. Ive been seeing Dr. Kim, shes great! Very professional and personable at the same time. Now Im moving cross country and need to find a new clinic thats comparable to this one :)

Dr Kodsi and his staff are just the best. They are friendly attentive and always very reasonable their office and equipment is uptodate and they practice the least painful methods possible.  Been a patient for 15 years intend to leave hey

I received a referral to North Potomac Smiles via Facebook, but while highly recommended, I still went with a few doubts. I have to say everyone beginning with the receptionist were very professional, knowledgeable, and friendly. I was very pleased with the care I received, the information I received to continue to be proactive, and the level of care in me personally I also received. I will highly recommend for new patients.

North Potomac Smiles is great all around. Clean environment, quick service, great staff. I always appreciate the great experience. I know my “teeth” are in good hands. :) HIGHLY Recommend them!

Great office with advanced technology! Front desk was very efficient. I am always nervous about going to the dentist but they make you feel very comfortable! Very clean and modern office as well. I will be referring all my friends and family to NPS.

Its the happiest place to be second only to Disney World. Knowledgeable professional dentistry and great staff