Medmark Treatment Centers's Online Review Report Card

I'm actually April I'm under my man's account.... I just wanted to comment that this location has helped me out so much. I'm also a firm believer that it can only help when you are ready.....there is no magic wand or magic pill so the work still needs to be done. It actually feels amazing to not only get your life back but to keep it back it even more amazing. The staff ALL the staff are there for you but will not baby you but incurage you. There friendly and inviting from the front door etc etc till you leave. I recommend here.

I love this program. With their help and my determination I've been clean for 12+ years.Mrs.Hope and Mrs.Michelle are superstars. The other nurses are awesome too(Lynette) I've never had an issue with my counselors, they've all worked with me.A few months back I had an issue and filed a grievance. The director called me back within 1 business day. She LISTENED to me and assured me thing would be taken care of. So far she's been true to her word.The only reason I deducted 1 star is the amount of times I've been switched back to liquid. I'd have preferred to stay on the 40mg wafers/diskettes even wetted. The liquid gives me such terrible GI issues and has my blood sugar #s skyrocketing. All I can hope is that one day they will bring them back or I find a clinic close that has them. I mean you already had to have 2 weeks or more of take homes, I don't see what the issue was.I recommend this clinic to anyone that asks me about where to go. I even recommend to people that used to go to the old building (Glass/Daybreak)

Its ok

I would have given them more stars until recently! For 1, Ms. Hope & Ms. Michelle are the backbone of this program & they alone deserve 5 stars each!!!! But they do not get the appreciation or recognition they deserve! We have to be to work at 6:00 am & get to program at 4:15 am, to be in line when they open at 4:30 am so we have enough time. Sadly, we are never out in time, because of either 1. The Urine Tech lady is never on time. Or 2. The nurse who is doing wafers, is not ready. We shouldn’t have to wait til after 5-5:30 at times to get medicated or leave a urine. Now if you get Ms. Michelle, you’re good! She is beyond professional, knowledgeable & has a heart! She actually cares about us. I have seen her do more then she should have to too. Mr. Michelle & Ms. Hope both deserve a raise! Ms. Hope, what can I say... she is amazing! She does everything! I have literally seen her do so many peoples jobs, from nurses to Counsler’s to the Urine tech! When something needs to be done, she does it with no complaints! I don’t know how she does it.Then, my most recent complaint, they put you on the 40 mg wafers, get you use to them, knowing they hold you longer & they also help me with my Spinal Stenosis, L Spine Disorder & more. Now, they are taking them! First they give us a paper saying we will still get the Wafers, but they will be put in water. I’m fine with that! I don’t sell my medicine (which is why they said they are doing this. So they bad few mess it up for all) & I put my wafers in O.J or Sunny D anyways at home, so no big deal, but then the nurse tells me “No, you will get this, (while pointing to the liquid, pink Methadone) a pink liquid methadone”.So now, here I am, a month to find a new doctor so I can keep my wafers & not go back to something that 1. Didn’t hold me. 2. Made me throw up almost daily! 3. Didn’t help my physical disabilities like the wafers do. In the past I’ve had to be on many different western meds, but now only on my methadone & medical cannabis (I have my medical cannabis card!) no western meds at all!!!Another complaint, recently, I received 3 call backs, 3 months in a row! I asked the program to please not do a call back this one particular month, because I was going to be in N.Y again helping my friend & I would be there all month. I was there 3 months total. Her father passed & she had to go to Fl for 3 months... anywho, they still gave me a callback! I had to pay $74 in tolls! I even showed the nurse & my counselor the toll receipts from N.Y, N.J, DE & MD! For someone whose been clean as long as I have, you would think they’d treat me like a human, but nope.... only a handful of people there show us respect! There are a few good counselors like Mr. Rob, Mr. Page, we use to have Ms. Reese & Mr. John & Ma. Rusty & Ms. Judy & Ms. Charity (miss them!) & a few others.

Are you accepting new paitents? I need help and have medatar insurance.

your dose is constantly watered down, there is no reason why a 110mg dose should only hold you for 4 hours then your in hard withdraw. they have to make due with half staff cause most of the nurses dont show up. you go early to make it to work having to get in line at 3am cause people who don't work show up early and then you have to wait for the urine tech or counselors to show up so you still end up late for work. they need to get it together cause its its your constantly being ripped off

Worst clinic I have ever had to deal with. IF YOU HAVE A JOB DO NOT...I MEAN DO NOT GO TO THIS PLACE IF YOU HAVE TO BE AT WORK ANY TIME IN THE MORNING BEFORE 8 OR 9. They say you have to show documentation that you have a job to come early, but they do not follow thru and allow anyone to come in when they open and there is a line of people who do not work and cause other people to be late. Not only this, there is usually only one ortwo nurses in the morning because they are always late as well as almost all the counselor and they expect you to be late for work to sit and wait for these people. It's a joke...they do not care if people are trying to get their life back on track, they care about getting paid and taking as many patients as possible even when this place is already overcrowded.

We are having a Patient Appreciation Day. We have been doing it all week and now we rocked it off with a huge Cookout.

Staff is very nice place is clean. Way better than the old place.

Great place, for those who is serious about their treatment, and recovery plan... Staff are human beings who have good and bad day's like anyone else.. Mr.Rob and Mr. Page are in a class by themselves, with Ms. Michelle and Ms.Hope holding it down in the early mornings😎. God bless you all✋