Medstar Union Memorial Hospital's Online Review Report Card
Medstar Union Memorial Hospital
4.4
Average Star Rating
2809
Total Reviews
280
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
ScoreDoc is affiliated with RepuGen and GMR Web Team. You're welcome to work with them or any provider you choose.
Review Summary
Union Memorial Hospital received 85.9% positive feedback, with patients praising the professionalism, caring staff, and efficient service. However, 14.1% of the feedback was negative, citing issues with administrative inefficiency, poor communication, and lost personal items. Overall, Union Memorial Hospital is commended for quality medical care yet it needs stronger administrative processes.ScoreDoc Score
Sentiment Analysis
| Top Entities | Top Positive Key Trend Drivers |
|---|
| Top Entities | Top Negative Key Trend Drivers |
|---|
Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Medstar Union Memorial Hospital's Reviews
Everyone was friendly and professional
Reviewed On Google
Convenient, professional, pleasant, and fast
Reviewed On Google
The staff, nurses, and doctors were all professional and caring about my situation. They were eager to help and to take the time to answer my questions and explain procedures.
Reviewed On Google
I spent four days in the hospital due to a severe dog bite and infection, and the entire staff was truly heroic. The dedication and skill I experienced were life-saving. Highlights of Exceptional Care: ER/Intake: Absolutely incredible staff, especially Christina (a very experienced ER nurse) and the triage nurse who helped me with my wedding rings—immediate kindness and efficiency during a scary time. Medical Leadership: Huge thanks to Dr. Thapaliya (care coordinator) for his kindness and thorough explanations, and Dr. Eider (Infectious Disease) for his expertise, which got me the right medicine and helped me heal fast. The entire Amazing 9W Team (Nurses/Techs/Support): The 9 West folks are the sweetest people on Earth and they should all be named individually, but my mere brain could not retain all of the names, but I remember every beautiful face . Thank you to NP Erica Stoner, both Esters, Donna, Renea, Jaquanda, Kendra, Margaret and the whole team for their compassionate care. Special recognition to the "Ray of Sunlight" working The station usually near my room. Who was an absolute Joy despite working 60 hours a week! Hand Department: Thanks to Dr. Eric Singer and his team for saving my thumb with their kindness and expertise. Every person, from the doctors to the staff who cleaned my room so quietly, showed genuine care and treated everyone with kindness. They are all heroes! I am eternally grateful.
Reviewed On Google
whenever I am at Union Memorial Hospital for any patient service, it is always professional. Seeing my doctor or having lab work done I am always satisfied with the service.
Reviewed On Google
They made everything so easy, and evertone was so nice!
Reviewed On Google
It's hard to put into words the Empathy and Love and care these Dr's and Nurses and Everyone involved has given to me.. I Truly Love these People and this Hospital and Everything they have done for me.it has been Truly overwhelming what this Hospital has done to take of all my needs....
Reviewed On Google
Friendly and efficient staff. Back surgery went well with minimum pain post surgery. Cleanliness left a lot to be desired. Bathroom was not well cleaned in 3 days. Commode leg had hard brown on it which we were told was rust but wiped off with a bit of rubbing. When checking in sheets on gurney were stained or dirty. Third set appeared clean.
Reviewed On Google
Tried to have an appt with orthopedics and they canceled on me twice. One time I was already at the office this time the business day before the appt. No apologies or anything. I never even cussed them out like they deserved. Trash. 2 months wasted
Reviewed On Google
Hospital was immaculate Staff was kind, knowledgeable and very helpful.
Reviewed On Google
Did you find this reputation scorecard helpful?
Download ScoreDoc App for Safe Report Storage
Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
We recognize the importance of reviews in your selection of a healthcare provider. While we strive to make the information on this report as accurate as possible, ScoreDoc makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this report and is not liable for errors and omissions in the materials. ScoreDoc works with a 3rd party to collect data for generating this report. We encourage you to review the report for accuracy by visiting individual review platforms of doctors of interest based on their overall review score. We suggest you consider this report as initial input and independently verify all info before deciding on your healthcare provider.
