Marc Levy's Online Review Report Card
2
Average Star Rating
5
Total Reviews
0
Recent Reviews
3
Review Sites Found
Accepts Medicare
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Medical School
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Graduation Year
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Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Sentiment Analysis
Marc Levy does not have an adequate amount of comments to generate the sentiment analysis.
Online Reviews Breakdown
List of Marc Levy's Reviews
I have no problems with Dr. Levy himself; he is very pleasant and knowledgeable. The staff, however, are hit or miss. And what has made me decide to find a new doctor is that after spending 45 minutes picking out frames and getting fitted for glasses, since I couldn't order them right away (they don't place the order until you can pay) they said to just call when I could pay and they'd place the order. So a couple weeks later I called, and they had no record of my information. Not only did they not have a record of which frames I had picked, but any measurements they had taken, such as the PD, were gone. When I asked about it, the person on the phone just brusquely said that when people can't order right away they just write it on a scrap of paper, it doesn't get put in the person's file, and it must have just gotten thrown away (said as if this happens frequently). I was appalled.
I have gone to Dr. Levy for years. No more. This office is disorganized, unfriendly and unaccomodating. They lost my chart.They mistakenly double booked me and then refused to make any accomodation. A little effort from them could have made my life much easier -- and they knew it -- and they just couldn't be bothered. Really unimpressed.
Repeated mistakes and extended delays in getting my glasses right. Disrespectful customer service on all levels.
My experiences with Dr. Levy have been great! He's very professional, spent lots of time making sure I got checked out right, my prescriptions fit comfortably, and answered all my questions. I found it great and his staff very nice also.Melissa's experience sounds bad, but yes, Dr. Levy was in a major accident. He mentioned it to me as we compared physical therapy notes. Not an excuse for her experiece, but quite a rare event.
Poor customer service and overpriced! I had a bad experience with the office staff over something that was their mistake. They refused to provide me with any assistance to correct the matter.
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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