Medstar Health: Orthopedics At Bethesda's Online Review Report Card
Medstar Health: Orthopedics At Bethesda
4
Average Star Rating
22
Total Reviews
5
Recent Reviews
2
Review Sites Found
Accepts Medicare
No
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Review Summary
Dr Douoguih's practice received 77.3% positive feedback, with patients praising the friendly staff, thorough and professional care, and great bedside manner. However, 22.7% of the feedback was negative, primarily citing long wait times, poor communication, and an ineffective phone system. Overall, the practice is valued for its expert care, yet it needs stronger communication processes.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Medstar Health: Orthopedics At Bethesda's Reviews
I was greeted by a very friendly and informative person at the front desk. My appointment began quickly and Dr Douoguih was thorough and professional
Reviewed On Google
Service was great wait was long
Reviewed On Google
Everyone was so friendly and helpful. Dr.D had great bedside manner and really explained things well.
Reviewed On Google
My experience was excellent. I don't like driving route 270, but, having parking, short time to wait for service was worth the drive. Facility was great, but, I think your PT area is out growing the space. Will recommend more space to accommodate your clients for service. Excellent service from physician and his helper.
Reviewed On Google
Great experience. Doctor and staff gave thorough attention to
Reviewed On Google
Excellent care from a fantastic team.
Reviewed On Google
When the lady came in the room she asked questions and took a full report as to why I was there. She was comforting, treated me very well. When the Physician came in the room it appeared as though he didn't communicate with her about my condition. I had to explain my concerns again. Furthermore he kept looking down at the floor when speaking to me as if I was sitting on the floor, addressing the floor and not me. That was very demeaning to me. I came there specifically for an examination and information about how to better my condition, if I needed physical therapy and for that reason only. He did give me information but not in a professional manner. Sincerely, Ms. Donna Battle
Reviewed On Google
Dr. Douoguih and Kathryn Brodka are both fantastic. Very confidence inspiring. I've found my ortho practice for life. Thank you.
Reviewed On Google
Doctors office was great, staff and doctor were world class. 4 stars because the phone system is horrible. No answers, hard to navigate, dead ends with hang up. Basically impossible to communicate back to the office via phone once you leave. But doc is great
Reviewed On Google
Dr. Douoguih and his team worked seamlessly to provide excellent care and information to this first time Medstar patient, explaining the results of my X-ray, exam, and plans for conservative treatment and pain management. Highly recommended
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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