Outpatient Imaging Affiliates's Online Review Report Card

Well let me start with despite my reasoning for coming in today, it was a complete pleasure meeting Karen. She was so helpful with the information she provided me with the day before having to come in for this CT. Her customer service was amazing and if their were more people in this field with her kindness patients would be better off.

Arrived at Suite 1010 half an hour early for an 8am appt. The receptionist Karen K was kind and patient as I filled out my forms. The technologist Kevin made my MRI easy, efficient, and comfortable. 10/10 would get imagery here again! Thank you all for a good medical experience.

I went to them because my doctor wanted to go to them specifically and they got me in quickly to get mri and I was seeing my Dr in a week from when I booked the appointment. After two days, they call me on Friday night at 8 pm and told me they don’t accept my insurance. Two days later and all other MRI places I called said their scheduling department were closed and today is a holiday, Monday Labor Day. I need to see my Dr Thursday and now I have scramble to get MRI somewhere and most of all are closed today. First, why didn’t their system tell me right when I sat in their office and booked the appointment and second, they call me two days later at 8pm right before a holiday weekend to tell me they don’t accept my insurance. Very unprofessional!

I had a really positive experience here, especially with Kevin my technician, who was very professional, warm, and immediately put me at ease throughout the procedure. The front desk staff were polite and organized.

I never leave negative reviews of anywhere, but avoid this place, no matter what.My MRI was conducted over an hour late, the folks at the front desk were helpful and apologized. I was eventually rushed in, and then placed in a changing room with someone else's things still in it. The intake process was also rushed, instructions were not clear, and three different people gave me conflicting information about the upcoming scan, and what I was having done. Other patients seemed similarly confused by missing paperwork, unclear instructions, and a messy process.The process and initial failure to communicate was so bad that when a technician pulled me out and I thought I was finished with my exam, he instead began to prepare to inject something into my arm, and I had to stop him to ask what it was, as no one had ever mentioned any injections, or a pause in the test, or a two-part exam.At the end, I was rushed out despite saying I was experiencing dizziness and disorientation and needed to sit down.Avoid, avoid, avoid.

Been sitting here for an hour waiting for an MRI. I was on time, Medstar is not. Way understaffed.

MRI tech was a complete jerk-- barking orders and complaining about what a bad day he was having. Manhandled me in the exact area of my herniated disk causing a lot of pain. I climbed out of the machine and left. Avoid at all costs.

The first time I visited this practice for my annual physical I had a positive experience.I am in the process of new employment paperwork and needed a TB test done. When I went to schedule the appointment I was informed they only have nurse visits on Tuesdays and Thursdays (ok fine). I made the appointment and had to wait 30 minutes for the 5 minute appointment (after reminding them I was still there). I then came back to have my TB test read (which takes less than 5 minutes) and have been waiting for over 30 minutes, almost 40 minutes now. Sadly I will be looking for a new primary care practice as they are unable to complete routine appointments in a timely manner.

Dr. Christina I. Gellespie was recommended to me by my pain doctor, who felt she would be good at getting to the bottom of any underlying conditions associated with a group of symptoms I had been experiencing for a number of months. It took me 4 months to get an annual exam, and I explained that I was really hoping to find a primary doctor who would coordinate care and piece together the puzzle of symptoms that I was experiencing, including a 3 week period of shortness of breath. Dr. Gellespie said that I "should accept that I have a chronic neurological condition, or I should see a psychologist." When I said I didn't have an underlying diagnosed condition, she said, "yes - you have carpal tunnel syndrome." When I explained that I was trying very hard to walk 30 minutes a day despite my symptoms, she said "I find that hard to believe." Within 72 hours, I was in Sibley hospital with a saddle pulmonary embolism and an impressive number of additional pulmonary embolisms. I am still working on the road to recovery. I found Dr. Gellespie to be cursory, dismissive, and thoughtless -  and her carelessness lead to a poor outcome for me.

I would like to commend and recommend Dr. Popovich, who has helped my daughter with thyroid issues. She is a refreshing alternative to others we have met. My daughter was not responding  on synthetic hormones and Doc P considered the opinion of RN Shep Salzman, of Vienna Complementary Medicine, who has helped amazingly with supplements and blood tests that traditional docs would not order for my daughter and have helped turn her life around. Appreciating both of these professionals.