Leon Dawson's Online Review Report Card

Dr Dawson is superb, knowledgeable and professional Cardiologist; however the front desk receptionists are unsupportive and non-responsive to his patients.

Dr.Dawson is my moms doctor. Very attentive and maticulous. Takes thorough exams/check ups on every visit

Dr Ieon Dawson is one of the most thorough and caring doctors we have ever met. He saved our Mother’s life After going to another doctor for many years he ensured that she received the care required to have a healthy long life. Thank Dr Dawson and staff for all your practice does!

Two weeks ago was my first visit with Dr. Dawson. The staff was very friendly and courtious to me. Dr. Dawson showed a lot of care and concern about my health. I was schedule for an appointment on Friday, July 26th. I had called the office prior on the Wednesday with the intentions of canceling the appointment. It was then I was told they don't have the Holter Monitor box in the office for me to carry out the process. I was glad that I made the decison to call because it would have been a inconvience for me to leave my job in the middle of the day. My appointment was rescheduled for the following Monday, July 29th. I reached the office and was given all the instruction concerning what to do with monitor and proper care of it. Again that day I was treated respectfully. After my 24 hours of being monitored immediately I received a call in the middle of the afternoon while at work to bring back the monior. I was across town in Washington DC. I felt pressured by the the young lady speaking with me on the phone. She did not know my situation at the time while I was at work. It should be very clear to the patient giving a time frame when to expect the monitor back in the office so the patient can schedule themshelves accordingly. They should keep in mind some people do work and other sit at home doing nothing and may find it convenient to bring it back right away. This they should take into consideration. I felt stressed trying get throught the traffic to turn in the machine because another patient was waiting for it. This is not proper way you should schedule apointments or at least let the patient know before leaving the office and not catch them off guard. Otherwise the machine whould have been return the following morning after my 24 hour monitoring was over not same day.

Consistently wait 35 to 45 to see physician for 8-10 minutes. Pretends to listen to issues but prescribes faulty solutions and doesn't understand many medical conditions outside the common cold and hypertension. Treats younger, multicultural patients with less attention than elderly white patients.

Horrible experience!!! The office staff is very unprofessional, they do not care to follow up with any information related to the patient. I've been waiting for a month for an authorization for my son for an echocardiogram. Never once have they called to let me know anything that was going on. We had a scheduled appointment made for his testing after initial visit. The day before his visit I happened to call and that's when they decided to let me know they were waiting on an authorization from my insurance company. I had to cancel that appointment. I called last week to make an appointment and was told that by Tuesday they will have the auth. I checked on Friday and still nothing. Monday came I asked the young lady for the number to the insurance, which she gave very hesitantly. When speaking with the insurance co. they told me the office just sent the request on Friday, they told me if the office would call and ask to speak to a nurse to have it expedited they could do that. When I spoke to the office manager she was too busy trying to argue about who was right. She also kept bringing up that I have government insurance as if I'm beneath her and that I should call and switch insurances. She continued to tell me about how the insurance company doesn't care if my child "drops dead" literally her words, how insensitive can you get? When I asked what her bosses name was she told me her "husband" Ieon Dawson the Dr. I asked for a name not his title to her, I guess that was so I would know my complaint would fall on deaf ears. Then she proceeded to tell me she was hanging up the phone on me. Mind you my son's appointment is tomorrow and still no authorization I'm off work for absolutely no reason now ... And my son continues to have to sit without knowing the severity of his heart murmur.

My experience with Dr Dawson has been amazing, he very knowledgeable of my health issue and always proactive to avoid any further issue. The staff and front desk assistance are polite and friendly. He really and truly care about your health, I asked him about some mens vitamins and he actually took the time to go over each pill and told me what was good and bad for my health condition. Kudos to Dr Dawson and his team of professionals.

Thank you for your response. We will use this feedback to improve our services. Most of the reviews of our front desk staff is extremely positive. I am aware that sometimes personalities do clash. Please direct all concerns to management in the future and we will work with you to make positive changes.

I've been seeing this doctor for 2 years and i dont have any bad complaints. Not only is he wonderful but his staff is too!

Friendly Staff and professional services rendered upon each visit. Dr. Dawson is very knowledgeable, caring , patient and understanding. He takes the time to listen to his clients’ concerns. I would highly recommend him to others.