My Client Mental Health And Wellness Llc's Online Review Report Card
My Client Mental Health And Wellness Llc
4.9
Average Star Rating
39
Total Reviews
2
Recent Reviews
2
Review Sites Found
Accepts Medicare
Yes
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
Review Summary
My Client Mental Health and Wellness LLC received 97.4% positive feedback, with patients praising the providers' professionalism, empathy, and thorough care. However, 2.6% of the feedback was negative, primarily citing delays in communication and difficulty with paperwork. Overall, the practice is valued for its compassionate care but could improve responsiveness.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
List of My Client Mental Health And Wellness Llc's Reviews
Always a GREAT expierence!!!!! ⭐️⭐️⭐️⭐️⭐️ 🤩🤩🤩🤩🤩
Professional and very helpful experience with Ms. Ezunagu.
Experienced and Compassionate NP. Nneka and her term use evidence-based treatment modalities to ensure that her patients receive the most effective treatment available. She provide a wide range of support services to help her patients and the communities achieve long-term recovery and life balance.
Very understanding and helpful
Nneka is a wonderful provider! She is kind, empathetic, a good listener, and full of excellent advice. I am very grateful for Nneka!
Very thorough and she spent time to know about me and explained her of care for me.
I really enjoy the experience I have received with Ms.Nneka.She is definitely a beautiful person to talk with.🫢💯💯💯
Unbelievable experience with Nneka Ezunagu - basic business. I researched psychiatrists and mental practices that could possibly give my brother the help he needed after losing our mom to cancer abruptly. I was hoping for someone sincere. I called to speak to numerous practices to feel out their vibe by speaking to someone at each facility I called- which is when I found a practice that seemed promising which was My Client Mental Health. They assured me they actually care and that they’d take care of him. Long story short- she met with him a few times, not sure if she even really listened to his history or the traumatic experience at an inpatient facility triage immediately before seeking help here, and treaded him along about the FMLA paperwork. I spoke to her yesterday morning after my brother called with an anxiety attack about their response to him this morning. She basically tried to say she can’t do the paperwork as many people take advantage of this which is when I cut her off immediately- this was what he was triggered by when he received an email 10 days after the follow up “answer” to whether or not she could complete his FMLA. He was agonizing over giving his employer an answer and she dodged him for 10 days and went as far as I tried to call you all last week but didn’t have time to leave a voicemail. This response was only written minutes after receiving his last email asking to cancel the upcoming appointment was when they magically had time to call back and leave a voicemail and reply to his email this morning- 10 days after the “over the weekend by Monday” she stated she would ”give him an answer after speaking to her superiors and management”- That right there is a big red flag but I guess I was hopeful. All he asked was the follow up or at least a reply to his emails (which we assumed would not write him a note saying he was under their care which we understood the system can be broken) On the phone with me this morning, she stated providers never check or respond to patients directly and “we are very busy”. I chuckled. I responded that my providers always respond within 48-max 72 hours to even messages. I remained calm and understanding. She stated she would apologize to him at the next appointment which was only proving the point. After 25 minutes of hearing what this situation was and her side of the story, she asked to call me back as she had a client waiting. Surprise! No call back. It was very patronizing and this makes me so sad for people who truly need REAL help for mental health may not be getting the care they need in the lowest and most challenging times in their life. Hope this helps someone in finding the support you may truly need.
Very professional
Dr Nneka is such a wonderful person and the nicest professional I have ever met! I wish I had found this office long time ago! She is so knowledgeable in her field and her level of professionalism, empathy and understanding are top notch! I will certainly recommend Dr Nneka to anyone seeking for a professional mental health solution, advice and services that will put your life back on track . Look no further and contact "My Client Mental Health and Wellness LLC" and thank me later!
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All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
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