Active Physical Therapy's Online Review Report Card
Active Physical Therapy
5.0
Average Star Rating
413
Total Reviews
15
Recent Reviews
3
Review Sites Found
Accepts Medicare
No
Source: data.cms.gov Check DocInfo.Org for any disciplinary action against this provider.
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Review Summary
Active Physical Therapy received 99.3% positive feedback, with patients praising the friendly staff, knowledgeable therapists, and personalized care. However, 0.7% of the feedback was negative, primarily citing unprofessional comments and insensitive remarks. Overall, the practice is valued for its exceptional service yet could improve sensitivity.ScoreDoc Score
Sentiment Analysis
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Sentiment Analysis
Online Reviews Breakdown
Yelp
Facebook
List of Active Physical Therapy's Reviews
They were all so kind to me, helpful and made my day! Lots of jokes!
Reviewed On Google
Fantastic experience! All the staff there are amazing, attentive, friendly and knowledgeable. Special shoutout to Joe and Jose, who helped me strengthen my knee. I also really appreciate the receptionist staff who were so helpful and helped me schedule sessions around my work.
Reviewed On Google
Excellent. Very professional and friendly
Reviewed On Google
The best physical therapy I've ever been to. The people that work there are very kind and caring. You can feel how much they care. I will never go anywhere else. They made me feel amazing.
Reviewed On Google
I had a great experience. The staff shows a genuine concern and a desire for one’s recovery. I highly recommend their services.
Reviewed On Google
Outstanding and caring staff. 10 out of 10 experience post rotator cuff surgery.
Reviewed On Google
I cannot speak highly enough about my experience here. From the very first visit, I felt genuinely cared for and listened to. The therapists took the time to thoroughly understand my condition, explain the treatment plan in clear terms, and set realistic expectations for recovery. What really stood out to me was the level of attention and personalization. Every session so far has felt tailored to my peraonal progress, and I never felt rushed or like I was just another patient on a busy schedule. The therapists here are not only incredibly knowledgeable but also motivating and supportive, which made a huge difference on days when recovery felt challenging. The clinic itself was clean, well-organized, and welcoming, and the entire staff was friendly and professional. Thanks to their expertise and encouragement, I’ve seen significant improvement in both my strength and mobility. If you’re looking for physical therapists who truly care about your recovery and go above and beyond, I highly recommend them. Comfortable atmosphere. Amazing people.
Reviewed On Google
I was referred to Active Physical Therapy as a result of injury from a collision. Each person that I worked with at the Jefferson Street location was knowledgeable and made me feel like I was being well cared for. West, Colin, Joe, Lauren, and Jose were standouts! They took time to answer questions and I felt like they had my best interest of my recovery at heart. Heidi, the Office Manager, was always friendly and upbeat. She’s an excellent choice to be the first person you see upon arrival. While the circumstances of my needing physical therapy weren’t good, I was pleased with the service and care I received.
Reviewed On Google
Wonderful people
Reviewed On Google
very good service treated me well.
Reviewed On Google
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Selection Criteria
All the information you see here is based on our analysis of internet reviews across the seven major review platforms most used by consumers during their healthcare provider selection. The platforms we selected are Google, WebMD, Yelp, HealthGrades, Facebook, RateMDs, and Vitals. The analysis algorithm uses the compiled data of average score, recency of reviews, number of reviews, and the sentiment expressed in the written comments. It then assigns weight to each parameter based on the available research on how consumers use reviews in their doctor selection process. This report is designed to help identify the doctors with the best overall review score in an area and does not reflect the doctors' competence.
Disclaimer
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